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Customer Service Sales

Location:
Papillion, NE
Posted:
June 12, 2010

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Resume:

THOMAS E. EASTMAN

**** *. ***** ***. *****, NE **116 402-***-**** rv38ve@r.postjobfree.com

OBJECTIVE

Utilize my experience, demonstrated leadership skills, strong work ethic, and ability to work with customers to add value and further my career.

EXPERIENCE

10/2007-Present Technician Charter Communications Springfield, Ne.

Installation, maintenance, and repair of all products (video and data) outside plant,

networks and inside wiring.

-Troubleshooting all associated technical problems.

-Sell upgrades of service to existing customers and new services for non-customers.

4/2007-10/2007 Route Driver Kryger Glass Omaha, Ne.

Timely delivery of products nightly to accounts in Nebraska, South Dakota, and Iowa

-Inspecting and verifying glass, shop products, and accounts nightly

-Providing detailed delivery reports by account

-Inspecting trucks and keeping log books in compliance with D.O.T. regulations

Possess a qualified D.O.T. C.D.L for up to 26,000 pounds

12/2005-4/2007 Route Driver Krispy Kreme Omaha, NE

Timely delivery of products nightly to accounts

-Taking inventory and keeping all displays clean

-Making sure log books are accurate up to date

-Inspecting trucks before every run to meet D.O.T. regulations

3/2005-12/2005 Technician Store-Scan Inc. Scottsdale, AZ

Installing and servicing scanners for check stands in retail stores.

-Installing scanning equipment at check stands, using both electronic and video systems.

-100% travel normally 2-3 weeks at a time, covering all 48 contiguous states.

-Scheduling installs, travel, accommodations, rental cars, training and supervising crews.

5/1996-1/2005 Senior Technician Cox Communications Omaha, NE

Installation, maintenance, and repair of all products (video, phone, and data), outside plant, networks, and inside wiring

-Troubleshooting all associated technical problems.

-Train new employees on technical, troubleshooting, service, and sales.

-Follow up, support, and mentor people post training.

Key member of disaster recovery teams for 1998 Omaha blizzard and 2004 Florida hurricane.

Recognized by peers and managers as the team leader who "held everyone together"

4/1993 - 5/1996 Landscaper Kendall Landscaping Omaha, NE

Created and maintained elaborate landscape designs for residential and commercial accounts.

6/1988 - 6/1993 Supervisor/Bartender Paradise Lounge Omaha, NE

Supervised bar, bartenders and wait staff.

- Included scheduling, training, inventory management, and cash management

Marketing and promotions

- Recognized by Omaha community for organizing and coordinating the Desert Storm Fundraiser

- Raised money to package and ship care packages to the men and women of the armed forces

10/1985 - 6/1988 Owner/Manager Rush Hour Lounge Omaha, NE

Owner of eating and social establishment

-Purchasing inventory, payroll, marketing/promotions, advertising, scheduling, human resources (hiring/firing), tending bar, and waiting table

6/1980 - 7/1984 Sales H & H Chevrolet Omaha, NE

Selling new and used automobiles

- Prospecting for new customers

- Customer Service and sales to keep loyal customers satisfied.

ASSOCIATED SKILLS

Sales 25 years

Communications 10 years

Senior Technician (cable, telephone and data) 10 years

Leadership 10 years

Mentoring 5 years

AFFILIATIONS

Creighton University Booster / Jay Backer Club 1996 – Present

Member of PGA Association 1986 - Present

REFERENCES AVAILABLE UPON REQUEST



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