Customer Service Office

Traci D. Thomas

**** ********* *****, *********** ** 28625 704-***-**** ************@*********.***

FOCUS: Professional, reliable, and courteous administrator seeking an office position with daily opportunities to make clients and or patients feel more welcome.

PROFILE: Outstanding administrative receptionist offering extensive experience in the management of daily office operations. Ability to multi-task, great communication and customer service skills, and proficiency with office equipment.

STRENGTHS:

• Client Relations

• Office Administration

• Professional Correspondence • Client Service

• Executive Support

• Data Entry • Arrange Appointments

• MS Office Applications

• Typing: 55 WPM

EXPERIENCE:

Pope McMillan Kutteh Privette Edwards & Schieck 1998 - Present

Receptionist: Variety of clerical duties in addition to running errands and supporting those working in other positions throughout the company. Greet clients and visitors, answer the multi-line phone system and make return phone calls for attorneys and other office staff, collect payments, mail, order office supplies, filing, data entry and other related office duties. Strong work ethic and superior interpersonal, customer service and communication skills. Excellent time management skills that allow for the multi-tasking of all responsibilities.

Mitchell Community College 1996 - 1998

Secretary: Responsible for typing memos, reports and other correspondence. Received and distributed mail and messages to appropriate departments and employees. Took detailed messages for person called upon, including name, time of call and nature of business.

Iredell County Clerk of Court

Deputy Clerk: Provided exceptional support in all aspects and phases of the clerk’s office. Filed criminal citations in the vault, maintained equipment, protected confidential files, and distributed mail. Greeted the public, answered phones, and provided customer service.

EDUCATION:

AA, Administrative Office Technology, Mitchell Community College Statesville, NC

CNA, Mitchell Community College, Statesville, NC

Contact this candidate