VIVIANA VALERIANO

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**** *** ******** ***, ***** City, CA 94587 • 510-***-**** • rt9sru@r.postjobfree.com

OBJECTIVE

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To obtain an administrative assistant position in any company, where I can utilize my customer relations, with the opportunity for performance-based advancement.

PROFESSIONAL EXPERIENCE

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Administrative Assistant

PrimeSource Building Products San Leandro, CA

Aug 2005 to Dec 2006

Sourced new materials and played a major role in sales department. Gained exposure to all aspects of sales and public relations activities.

• Answered busy telephones, directed and routed calls

• Utilized efficient and courteous customer service in both sales and business settings

• Processed orders using PC

• Processed orders over telephone with customers

• Assisted visitors and customers

Administrative Assistant

Atroad, Inc. Fremont, CA

Sept 2000 to Mar 2003

Seasoned executive secretary with 20+ years of experience reporting directly to top-level management. Works well with General Managers and field service personnel to provide administrative assistance in the areas of appointment scheduling, correspondence and expense reports. Highly organized; able to manage a diversity of high priority projects in a fast-paced environment.

• Opened and routed mail to appropriate departments within the company

• Coordinated and managed multiple priorities and projects on a timely basis

• Responsible for the efficient processing of bulk mailings to customers

• Scheduled conference rooms for meetings

• Handled calls and promptly forwarded them to the appropriate person among 350 employees

• Organized office supply closet

• Screened and prioritized incoming calls

Administrative Assistant

Caterpillar Logistics Services, Inc. Hayward, CA

Jun 1995 to Jul 2000

• Responsible for billing Sun Software Operations and Sun Microelectronics

• Handled incoming calls in a professional manner

• Obtained proof of delivery information from various carriers

• Verified and checked discrepancies on stock quantities

• Accountable for the annual physical inventory of all materials

• Reordered freight bill of lading forms from shipping companies

EDUCATION

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James Logan High School

High School Diploma, GPA 2.86

Union City, CA

Sep 1984 to Jun 1988

SOFTWARE/SYSTEM SKILLS

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• Microsoft Office (Word, Excel)

• Typing Speed: 50 – 60 WPM

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REFERENCES

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Available on request.

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