Customer Service Human Resources
Resume:
PATTY HOLMES
P O Box ** Morgan, Georgia *****
404-***-**** (CELL)
SUMMARY
Customer-focused and goal oriented professional with strong implementations, conversions, accounting, acquisitions, taxation and payroll experience who possesses the ability to effectively communicate across all levels of management
EMPLOYMENT HISTORY
August 2009 – December 2011 Hyperbaric Administrative Services
Human Resources / Accounting Manager (Comptroller)
• Process payroll for 11 medical offices ( 80 employees) Biweekly & Monthly
• Payroll administration, processing of W2’s, wage garnishments, benefits accruals, direct deposit and tax filings.
• Human Resource Administration.
• Development and documentation of policies, procedures and practices. Documented policies and procedures will be the focal point for: job description development job posting applicant tracking and reporting hiring benefits administration and counseling salaries/wages and promotion employee training
Employee terminations workers compensation background checks
• Financial budgeting and forecasting
• Perform quarter- end and year end audits
• Reconcile bank statements for 11 Medical Offices- using QuickBooks
• Make daily bank deposits for 11 Medical Offices
• Process and paying 100+ bills monthly for 11 Medical Offices
• Prepare financial statements
• All accounting and bookkeeping services
November 2007 – June 2009 (Sold) Holmes Small Business Solutions
Owner
Full service, human resource and finance management firm serving the small businesses of the metropolitan area specializing in:
• Payroll administration, processing of W2s, wage garnishments, benefits accruals, direct deposits, and tax filings.
• Review and audit of payroll, including check calculations for overtime, commission and bonuses.
• Monitoring and administration of unemployment and health and disability claims.
• Human Resources Administration
• Development and documentation of policies, procedures and practices. Documented policies and procedures will be the focal point for: job description development job posting applicant tracking and reporting hiring benefits administration and counseling salaries/wages and promotion employee training
Employee terminations workers compensation background checks
• Financial budgeting and forecasting
November 2005 - November 2007 BB&T PAYROLL services
Payroll services TEAM LEAD (6/2006- 11/2007)
• Supervise/Manage a team of 11
• Provide leadership to staff members
• Oversee Payroll processing of 800+ clients (10,000 employees)- Weekly, Biweekly, Semi & Monthly
• Worked with small business clients to ensure financials were in place
• Process payrolls for 100+ clients
• Perform quarter-end and year-end audits.
Product support TRAINER (11/05-6/2006)
• Training, implementation and management of associates and external clients on Lawson Environment Version 2.0.3
• Assist with the development of education materials and classes. Provide subject matter expertise to instructional development team
April 2005- November 2005 ADP
Senior Team Lead
• Responsible for paying COS client associates (15,000 employees) via the EV3 ADP Enterprise system
• Communicate and provide customer service/ Payroll Customer Support to client base located remotely throughout the country
• Direct the work of eight direct reports.
• Responsible for ensuring that all processing procedures/controls in the Enterprise Payroll system process cycle are performed. Assist Payroll Manager in ensuring that all payroll, accounting and auxiliary system requirements are met
PATTY HOLMES, Page Two
P O Box 31 Morgan, Georgia 39866
September 1991 to March 2005 Intercontinental Hotels Group
Union Payroll Specialist/ Team Lead Benefits
• Process Payroll for approximately 30 to 40 hotels for 6,000 employees using People Soft 8.0
• Team lead over six employees
• Coordinate open enrollment process- plan, direct and supervise the operations of various employee benefits programs, including health, life, accident, disability
• Process all paper work - new hires, Form w-4, and Personnel Authorization Forms
• Cut on-line manual checks
• Balance yearend payroll.
EDUCATION:
South Cobb Community School Meadows Business College
Courses: Accounting 1 Courses: Basic Accounting II
Lotus 1-2-3 Word Processing
Business Courses
COMPUTER SKILLS
Experienced in QuickBooks, ADP Payroll and other enterprise software systems and Microsoft Office
Contact this candidate