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Customer Service School

Location:
San Mateo, CA, 94402
Salary:
17-20/hr
Posted:
May 10, 2012

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Resume:

Garine Kevranian

**** ******** *****, ************, ** 94010

(650) 678 - 1429 rr3sop@r.postjobfree.com

EDUCATION

• Bachelor of Arts in International Relations, Minor in French

University of California, Davis

Degree received March, 2012 GPA 3.34

• University of Bordeaux 3, Bordeaux, France (August 2010 to December 2010)

• Sciences Po at La Sorbonne, Paris, France (January 2011 to May 2011)

CUSTOMER SERVICE EXPERIENCE

Head barista/cashier, Ciocolat, Davis, CA (September 2009 to June 2010)

• Opened and set up the restaurant in the mornings, closed and cleaned it at nights.

• Worked the cash register and provided excellent customer service in a fast-paced environment.

• Maintained a clean kitchen and presentable dining area.

• Trained new employees in a quick, detailed, and helpful manner.

Pharmacy clerk/shift leader, CVS Pharmacy, San Mateo, CA (August 2006 to November 2007)

• Labeled and filed prescriptions alphabetically.

• Provided customers with their medication.

• Performed cashier duties at the pharmacy and drive-thru pharmacy in a hectic environment.

• Trained other employees as cashiers and taught them how to run the drive-thru.

TUTORING/EDUCATIONAL EXPERIENCE

Tutor, Breakthrough Sacramento, Sacramento, CA (January 2012 to May 2012)

• Tutor a group of 15 middle school students once a week in a fast paced after school environment.

• Teach them lessons in math and writing.

• Spend time with students (ages 12 to 13) learning about their school and home lives.

Babysitter and tutor for a family of three, San Mateo, CA (May 2007 to present)

• Babysit a family of three girls, now ages 2, 5, and 8.

• Read to them in Armenian and English on a daily basis.

• Tutor the two older children, specifically in Math and Armenian.

SKILLS

• Bright, upbeat personality

• Very fast learner

• Organized and observant

• Positive attitude

• Professional and prompt

• Efficient and effective at multi-tasking

• Hard working

• Dependable, responsible, and proactive

• Great writing and oral communication skills

• PC, Mac, and Microsoft Office proficient

• Fluent in French and Armenian

• Good grasp of Spanish Language

AWARDS/ACTIVITIES

• Accomplished Violin and Clarinet Player (1999 to present)

• Student on the Dean’s Honor List (Fall and Winter 2008, UC Davis)



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