Veronica Torres

*** **** ******, ****** **. *****

559-***-****

rprnsu@r.postjobfree.com

OBJECTIVE:

I am a highly motivated contributing team player that is looking for a position that will enhance my skills, my education and my experience.

EXPERIENCE:

2011-Present State Farm 26063 Avenue 17, Madera CA. 93638

PH# 559-***-**** Supervisor: Jennifer Defalco

Secretary

Duties include answer busy phones. Answer the clients questions they might have

regarding the Insurance notices that get mailed out to them regarding there

delinquency payment amount or deductibles. Answer Spanish speaking calls

2005-2011 Captain Kirk Wireless 300 West Olive Street, Madera CA 93638

PH# 559-***-**** Supervisor: Ofelia Gomez

Customer Service Representative

Duties include but are not limited to scheduling pick up and deliveries for cell

phones that were purchase for inventory, activation for cell phones, filing and

billing.

EDUCATION / SPECIAL SKILLS

Madera High School, Madera, CA. High School Diploma: General Studies 1998

Valid California Driver License

• Bilingual

• Computer skills: MS Word, Internet research, Excel

• Work great with others and great customer service

• Filing

• Excellent communication and presentation skills

• Able to learn new skills quickly and thoroughly

• Answering multi line switchboard

REFERENCES AVAILABLE UPON REQUEST

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