Richard Silva
**** ** ******, *******, ** *****
***************@*****.***
SKILLS PROFILE
• Ability to work in a fast paced environment, attending to each situation as quickly and orderly as possible
• Knowledge of and experience with computers, operational equipment, advanced troubleshooting and in-depth hardware knowledge
• Good organizational skills and ability to work well in a group
• Ability to make accurate work procedures in a timely manner
• Great communications skills, knowledge of warehouse procedures and operations
EMPLOYMENT HISTORY
Customer Specialist – 2009(July 20th 2009 through July 26th 2011)2011
Best Buy. Inc, Houston, TX
• Assisted customers with various products ranging from laptops, to car electronics, whilst including in-depth product knowledge
• Successfully upheld assigned department and maintained a quality work area, while pulling/back-stocking product on the floor
• Pulled Warehouse product, packed and shipped orders, unloaded inventory trucks and took count
• Attended various product trainings, and monthly trainings dealing with an extensive range of product placement
Assembly Worker – 2011 (August 5th 2011 through March 18th 2012) 2012
Goodman Inc, Houston, TX
• Maintained work area, cleaned parts and equipment
• Repeatedly lifted 50-75lbs AC vents to and back work load area, loading parts and removing units
• Pulled and maintained work data on faulty units
• Assembled A/C fitting while loading
Assembly/Loader - 2012 (April 3rd through July 20th)
Alcon Inc, Houston TX
• Assembled units and tested product for safety
• Loaded units into correct shipping areas.
• Boxed units and loaded product onto pallets for forklift removal
• Packaged finished units into boxing trays to be sent out for use.
REFERENCES
Jaime Villa
Driver Merchandiser
Pepsi Bottling Co.
Houston, TX
Paul Benevides
Driver Merchandiser
Anheuser-Busch Co.
Houston, TX
Pablo Ortega
Sales Associate
Best Buy, Inc.
Houston, TX
EDUCATION
Diploma - 2009
Cesar E. Chavez, Houston, TX
Attending
Houston Community College, Houston, TX 2009-Present