KENNETH D. LOWE
**** ****** ****** • Huntersville, N.C. 28078
Phone: 704-***-**** or 704-***-**** E-mail: *******@*****.***
____________________________________________________________
VALUE OFFERED AS A REGIONAL ACCOUNT MANAGER:
Delivering sustained and profitable revenue growth within high-value national/regional accounts.
Leveraging company’s organizational and technical capabilities to solve customer problems.
Collaborating with cross-functional teams to deliver 100K+ annual deals.
Developing long-lasting partnerships with customers to mitigate risk and control costs.
Creating tailored, cost-effective solutions that deliver ROI of $300,000 to $400,000 annually.
WORK HISTORY WITH EXAMPLES OF SALES/SERVICE SOLUTIONS:
CONCUR TECHNOLOGIES – Redmond, Wash. Dec. 2006-April 2011
World’s leading provider of on-demand Employee Spend Management services, providing automated processes to manage employee spending including corporate travel, expense reports, and vendor invoice processing. Concur operates in more than 90 countries and processes $35 billion in travel and entertainment (T&E) spend annually.
Regional Sales Executive, National Accounts – Charlotte, N.C.
Establish and manage key account relationships, selling focused T&E solutions in North Carolina and southern Virginia to CFOs, controllers, and procurement professionals. Collaborate daily with pre-sales consultants to qualify prospects and design complex customer demos/presentations. Key Application Solutions & Sales Growth Indicators:
Developed partner-and referral-relationships with travel management companies, corporate credit card, payroll and HR providers, as well as customers in diverse industries, including pharmaceutical, property management, DOD contractors, and publishing. Payoff: Achieved 102% of quota in FY 2008 first full year of eligibility and qualified for President’s Club 2009. One of 3 reps on team of 18 to do so.
Helped customer a nonprofit subsidiary of a major university to streamline their expense reporting and invoice management process. Organization had a long processing cycle to get contractor reimbursement for travel expenses and fees. Payoff: Compressed reimbursement period from 30-45 days to 5-7 days, and eliminated paper reporting; saved customer $300,000 to $400,000 annually in travel booking, compliance, and processing costs. Garnered 3-year agreement: $152,000 annually.
Leveraged our resources to assist a new account a federal defense contractor in managing regulatory compliance more efficiently worldwide. Customer’s travel/expense mechanism was slow and tedious. Payoff: Our solution delivered a system that integrated policies and controls on employee-initiated spend, eliminating daily analysis of foreign exchange rates and expenses. Generated annual revenue of $123,000 for Concur a 3-year contract.
Targeted a key customer that had acquired 5 corporate entities with disparate financial systems. Worked with customer a GSA contractor to integrate per diem expense reporting. Payoff: Our tool identified billable and non-billable expenses and facilitated regulatory compliance. Won 3-year contract, producing $245,000 in revenue.
Streamlined financial reporting process for new customer a print media entity. Analyzed customer’s needs and then-current process. Presented plan to document savings. Payoff: New application consolidated reporting for 61 G/Ls, providing a user-friendly overview. Freed up limited “back-office” support staff, eliminating need to expand staff. Secured $128,000 contract.
INDEPENDENT SALES CONTRACTOR – Charlotte, N.C. 2005-2006
Represented two companies/product lines: Axiom America industrial embroidery equipment, garment printers, laser cutters and supplies; Nexcom Blackberry software used by HVAC, plumbing, and electrical contractors, and home builders
Worked as commissioned salesperson, while serving as caregiver for mother.
Kenneth D. Lowe 704-***-****
CCH INCORPORATED – Riverwoods, Ill. 2001-2005
Division of WoltersKluwer, a $4.5 billion publisher and software provider for the legal industry.
Regional Account Manager, Banking and Finance Group – Charlotte, N.C.
Managed sales of software for tracking insider trading and employee-stock purchase programs (ESPP) to C-level executives within Southeast region. Traveled 10-12 days monthly, delivering presentations and working with existing customers.
Following sale of Section 16 product line to competitor in 2004, transitioned to selling sales and use tax databases and tools.
Member of dedicated team (1 of 6) specializing in sales of securities compliance software (Section 16 Compliance). Built annual sales from zero to $500,000 through cold calling, local marketing campaigns, and participating in trade shows. Payoff: Ranked #1 regional account manager, 2003. Finished #2 of 6 in 2002 and 2004.
COMPUTER CONCEPTS INC. – Charlotte, N.C. 2000-2001
$10 million privately held value-added reseller (VAR) of computer hardware and software products and application training to the small- to medium-sized business market.
Consultant
Sold hardware and software and services to small business owners. Manufacturers included Gateway, HP, IBM, Microsoft, Norton, and Novell. Hired by company’s president to identify ways to expand sales in an undeveloped territory he managed concurrent with his other responsibilities.
DICTAPHONE APPLICATION SOLUTIONS GROUP – Charlotte, N.C. 1999-2000
Formerly Dictaphone now part of Nuance Corporation.
Account Manager
Sold network based voice recording, speech recognition, and transcription systems and service contracts to law firms, insurance, public safety, and commercial accounts in western N.C., Charlotte, and Winston-Salem territory.
Frequently sales leader. Payoff: Drove sales from zero to nearly $400,000 in 1 year. Won Account Manager of the Month (July and September 2000) among 16 salespersons in the Southeast Region. Consistently ranked within top third as newest sales representative.
COMARK CORPORATE SALES – Bloomingdale, Ill. 1995-1999
Division of $1.6 billion Comark Inc., the company was a VAR and systems integrator with 1000 employees.
Business Development Manager – Atlanta, Ga. (1998-1999)
Managed sales to Fortune 500 accounts for this $40 million branch, both existing and new business development. Directed, trained, and motivated sales and support team of 20-25 as 1 of 3 BDMs.
Built new sales infrastructure, expanding branch from 3 sales teams (9 members) to 8 teams (20-25 members) to accommodate explosive growth within region. Payoff: Led sales, achieving growth from $13 million to $42 million within 1 years. Strengthened strategic partnerships with technology vendors, such as IBM, HP, Microsoft, and Compaq. Established and grew new account relationships with Food Lion, Rack Room Shoes, and Lance Inc., among others.
Senior Account Manager – Atlanta, Ga. (1995-1998)
Managed 5-person sales/support team. Personally sold and serviced new accounts, calling on CIOs, network administrators, IT Directors, and others throughout the Southeast.
BELLSOUTH ADVERTISING & PUBLISHING – Charlotte, N.C. 1989-1995
Directory Sales Representative
Sold Real® Yellow Page advertising to diversified account base in multiple directories. Met or exceeded all directory quotas. Recognized as a sales leader with awards in several campaigns.
Previous Professional Experience: Chromate Industrial Corp., Charlotte, N.C., Sales Representative, 9/88-3/89; Sherwin-Williams Co., Burlington, N.C., Assistant Manager, 1/88-9/88
EDUCATION: B.S., Marketing and Management, Appalachian State University, Boone, N.C., 1987
CERTIFICATIONS: Certified Travel Expert, Certified Equity Professional-Level 1