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Customer Service Human Resources

Location:
Denver, CO, 80234
Salary:
38,000
Posted:
May 01, 2012

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Resume:

BETSY VANG

**** *. ***** **. ***********, CO. ***34 720-***-**** rkm2we@r.postjobfree.com

________________________________________

PROFILE

A highly experienced Material Handler who has demonstrated the ability to operate in a fast-paced environment. Proven ability to successfully analyze an organization's critical requirements, identify deficiencies and potential opportunities. Possess strong commitment to team environment, ability to contribute expertise, and follow leadership directives at appropriate times. Currently in the process of pursuing a degree in Human Resource Management, to develop opportunities, generate new skills, knowledge for advancements, and opportunities using previous work experiences.

QUALIFICATIONS

• Ability to multi-task and stay focus on company goals

• Problem solving and troubleshooting abilities

• Learn quickly, both visually and physically

• Computer skills in Window XP, Word, Excel, PowerPoint, and Outlook

PROFESSIONAL EXPERIENCE

Terumo BCT (02/2006-Present)

Lakewood, CO

Blood Component Technology

Promoted to Material Handler in March of 2010, 810 Building

Title: Material Handler

• Physical transport, lifting, order pulling or picking, stocking, loading and unloading raw materials.

• Perform other functions such as: packing, weighting, computer input on required systems, review of company documents for verification and correctness.

• Perform inventory and cycle counting.

• Resolve inventory problems and discrepancies between computer counts and physical counts.

• Assist production lines in catalog changes.

• Assist engineering department with materials for projects or plant tests.

• Print bar code labels for production parts.

• Responsible for safe handling and disposal of any chemicals or hazardous waste.

• Accurately remove unneeded parts and maintain supply and chemical cabinets.

• Full knowledge in SAP.

• Licensed on forklift and cherry picker.

Promoted to System Coordinator in Oct. of 2007, Subassembly Line

Title: System Coordinator (Position Eliminated Step Down on April of 2009)

• Coordinate and monitor NEO on all procedures implemented in the Subassembly area.

• Full knowledge in OWL entries.

.

PROFESSIONAL EXPERIENCE

(Continued)

• Collaborate with operators, leaderships, and engineers on projects and executing projects.

• Manage and possess strong communication and organization skills with technicians, engineers, managers, and leadership on all functions.

• Establish and exceed department productivity goals through development using implementation of best practices to increase employee output and communication of corporate objectives.

• Knowledgeable in all ECO’s, MOP’s, PDF’s, and Plant Test on the production floor.

• Prioritize daily functions using current implementations for operators.

• Prepare documents, audits, and certification tests.

• Creating work orders, closing work, and backflusing work orders in the Offline area.

Title: Spectra Assembler, Buddy Trainer and Floater

• Generate Spectra flow line process by accelerating and increasing production sets.

• Buddy trainer assistant collaborating with new hires on parts, products, and procedures.

• Complied with all documentations in Spectra such as MOP’s, MED’s procedures, and CSP certify.

Tuk Tuk Thai Bistro (10/2004-09/2005)

Westminster, CO

Family owned upscale restaurant

Title: Waitress/Manager

• Engage on taking orders, making refreshment’s, and serving.

• Execute all responsibility and functions acquired.

• Ability to fulfill customer’s needs and satisfaction.

Echostar (05/2004-08/2004)

Thornton, CO

Echostar Communications Corporation, public company with 20,000 employees. Company delivers Direct Broadcast Satellite (DBS) television products and services to customers worldwide.

Title: Customer Service Representative I (CSR I)

• Attain to customer service, billing, creating new accounts, and inbound call assistance.

• Analyzing functions while engaging customers to conduct varies tasks.

EDUCATIONS

Regis University

Major Coursework, Spring 2011- Present

Human Resources Management Major

Northglenn High School, Northglenn, CO

Diploma, May 2002



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