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Sales Customer Service

Location:
Dallas, Texas, United States
Posted:
May 22, 2012
Email:
ri0083@r.postjobfree.com
Contact Info:
********@*****.***


Kristen Bruton

**** ***** ***** **.

Garland, Texas 75040

Phone: (972)-***-****

ri0083@r.postjobfree.com

Skills

________________________________________

• High proficiency: Microsoft Office suite, Wordpress CMS, Photoshop

• Excellent writing, proofreading, editing, and formatting skills

• Strong knowledge of social media

• Basic understanding of HTML

• Avid learner

Education

________________________________________

Texas Tech University: Lubbock, Texas

Bachelors of Business Administration, August 2010

• Dual Degree in Management and Marketing

Professional Experience

________________________________________

Macy’s November 2011-February 2012

Sales Associate

• Regularly meet and surpass sales goals

• Work the sales floor and utilize my communication and interpersonal skills to

effectively provide customer service

• Work recovery around the store to ensure merchandise is put back into its

proper place

• Complete customer transactions at the register

• Greet and assist customers with their needs

Whenitsgood.com:

Creator/Owner/Writer Aug 2011-present

• Write daily blog entries for the website

• Responsible for maintaining the site

• Develop strategic plans for future expansion

• Manage the social media properties for the website

• Market the website through search engine optimization practices

• Research and obtain information for future posts

• Troubleshoot any technical issues

• Manage and moderate comments

• Communicate directly with the website’s audience

Impressions Marketing October 2010-July 2011

Marketing Associate

• Assisted in sales calls and provided input to customers

• Maintained and organized the customer database

• Managed the company’s social media properties

• Coordinated and assisted in direct and email marketing campaigns to acquire

new customers

• Conducted research of potential clients to contact regarding our services

Comic Book Craze June 2007-2009 (seasonal)

Sales Associate

• Complete customer transactions at the register

• Managed and organized the store’s inventory

• Assembled and organized promotional displays

Training and Development

________________________________________

• Forum for Leadership Excellence: participated in leadership development

activities with fellow student leaders

• Hispanic Scholarship Fund: tasked with recruiting and retaining

underrepresented groups at Texas Tech University

• Marketing Proposal Project: created a full marketing proposal for The Lubbock

Wine Festival

• Company simulation: gained an understanding of the daily workings of a

company and the necessary components it needs to operate