Lorenza A.Cardenas

*** ******** ***, *********, **, 94085

408-***-**** • rgsz9x@r.postjobfree.com

Summary

BILINGUAL (SPANISH)• EXCEPTIONAL CUSTOMER SERVICE SKILLS • PROBLEM SOLVING SKILLS

ABLE TO MULTI TASK UNDER A STRESSFUL ENVIRONMENT • 10 KEY • MULTI LINE PHONE

SELF SUFFICIENT • RELIABLE • DETAIL ORIENTED • RESULT DRIVEN

PROFESSIONAL EXPERIENCE

Area Truck Driving School . Santa CLara, CA . 2010-2011

Administrative Assistant

■ Answer and delegate all incoming Calls

■ Generate all student Transcripts, diplomas and keep track of all student records

■ Greet all guests when entering and exiting premises

■ Provide security and safety of property and personnel

■ Light Book keeping, Data entry, and all Administrative responsibilities.

■ Job placement assistance

Pactiv Advanced Packaging Solutions • Hayward, CA • 2007 – 2010

Customer Service Representative

■ Answered and delegating incoming calls

■ Assisted customers with orders and questions

■ Maintained and replenished company products

■ Processed orders for customers and collected on past due invoices

■ Dispatched and processed all work orders

Restoration Hardware • Hayward, CA • 2005 - 2007

Administrative Assistant

■ Processed employee payroll

■ Processed accounts payable/receivable

■ Assisted office manager with daily tasks

■ Managed inventory and production reports

■ Responsible for maintaining and ordering office supplies

Coremark • Hayward, CA • 2003 - 2005

Receptionist

■ Maintained appointment calendar

■ Sorted incoming and outgoing mail

■ Operated switchboard telephone line

■ Faxed, copied and filed company documents

EDUCATION

Diploma, Cupertino High School, Cupertino, CA

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