Julio Livingston

***** ** **** *****. *****, FL *3190. 954-***-****. rex4iq@r.postjobfree.com

PROFESSIONAL SUMMARY

Telecommunications technician, mentor, team player with field and supervisory experience qualified for aerial/underground construction.

TECHNICAL COMPETENCIES

• Platforms/Software: Windows XP, MS Office, PowerPoint, Outlook, Excel, AutoCad.

• Hardware/Network: LAN/WAN Switches, Hubs, Distribution Points

• Splicing: Fusions and mechanical Fiber Splicing with Fujikura F605, FSM605, FSM-60R12, 710 Copper Splicing

• Testing: JDSU MTS-6000, Sidekick T&N, 7B, KS DC Meter, Dynatel, (965DSP, 965, 3M 965, 2210, 3M2220).

• Telephone: DSL, HDSL, T-1/T-3, 56K, Lotto circuits, Alarms, VoIP, POTS.

• Bilingual: Spanish

EMPLOYMENT HISTORY

AT&T, Miami, Florida 2008-Present

Technical Support

• Carry out installation, repair, testing and troubleshoot U-verse fiber optics network.

• Install, set up and execute U-verse PLS projects and perform OTDR test on all fiber end to user connects.

• Implement efficient procedures for problems identification, tracking and documentation, which reduced resolution by 75%.

• Evaluate new information systems, products and services to improve user experience.

• Perform installation / troubleshooting IPTV, VoIP, Internet connectivity.

Verizon Telecommunication, New York, New York 1988-2008

Assistant Manager

• Responsible for supervision of 14 technical staff, time sheets, safety, work load distribution, accountable equipment, mentoring.

Facility Technician

• Provided technical support for OSP network.

• Achieved 90% problem resolution rate of all trouble outages.

• Assisted internal and remote clients with issues involving medium implementation and repair.

• Helped manage ticket request and resolutions using service request program.

EDUCATION

Telecommunication Technology, NYC Technical College