Experience HR recruiter/generalist

Anthony C Willis

**** ******* *****

San Antonio, TX 78244

Phone Numbers: 210-***-****

Email:***********@*****.***

PROFILE: Dedicated HR professional with over 7 years of experience managing a full spectrum of human resources programs, services, and functions. Strong command of employment laws, compliance issues, benefits plans, and union/non-union environments.Proven success introducing process improvements, stock-option plans, recruitment programs, and staff-development initiatives driving corporate goal attainment. Expert communicator-able to resolve conflicts and negotiate win-win outcomes.

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SKILLS SUMMARY:

*5 years Applicant Tracking Experience

*Project Management experience

*Benefits/Payroll Administration

*HRIS and PEOPLESOFT extensive knowledge

*7 years of recruitment experience/Contingenet Staffing Experience

*Legal Issues & Compliance (LOA,ADA, EEO, FMLA, FLSA,OSHA, ESOPS)

*Mediation/Dispute Resolution

*Ability to manage confidential information

*Knowledge of multiple human resource disciplines

*Employee Development & Training

*Experience with Sibel, Ariba, and SAP

WORK HISTORY:

SAN ANTONIO FOODBANK(Jan2010-April2010)- Managed the overall provision of Human Resource services, policies, and programs for the entire company. Responsibilities included: Recruiting and staffing; organizational and space planning; performance management and improvement systems; organization development; employment and compliance to regulatory concerns; employee orientation, development, and training; policy development and documentation; employee relations; company-wide committee facilitation; company employee and community communication; compensation and benefits administration; employee safety, welfare, wellness and health; charitable giving; and employee services and counseling. Administered compensation, benefits and performance management systems, and safety and recreation programs. Advised managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. Allocated human resources, ensuring appropriate matches between personnel. Analyzed statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. Other responsibilities: Analyzing training needs to design employee development and health and safety programs, conducting exit interviews to identify reasons for employee turnover, developing, administering and evaluating applicant tests, identifying staff vacancies and recruiting, interviewing and selecting applicants. Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

WACHOVIA(July2008-Dec2009)-Working as a Human Resource Generalist I respond to active team members calls and emails about benefits, payroll, policies, program, HR tools, and other HR-related issues. I assist HR consultants and managers with salary continuation packages for eligible team members whose jobs have been eliminated. I assist team members and their families with life insurance and other benefits when they experience a loss in the family. I am responsible for retention of the Official Personnel Files, including scanning performance reviews, employment applications, and other documents into the ViewStar imaging system. The team also handles new hire processing, including background checks and fingerprint administration, I-9 processing, and administration of new hire and benefit kit content and distribution. Other responsibilities include tuition reimbursements, verifications of employment manager support for Staff Management, Recruiting, and JOBS online tools. I also assist team members with their leaves of absence requests and ensure Short Term Disability income is paid accurately. The team administers Family and Medical Leave Act (FMLA) and state statute noticing and tracking for all leave requests, including intermittent absences. Assigned to the LOA team as the lead rep to handle issues for employees were out on short term/long term disabiility.

ADVANTAGE RENT A CAR (Apr 2008-June 2008)-As the Human Resources Manager, I managed a broad range of HR functions including payroll administration (280 + employees), benefits/401k stock option plan enrollment and administration, HRMS database co-administration, personnel file management, HR policy development, employee screening/hiring/orientation, and staff training/development programs. Administered our LOA program.

USAA(July 2004-Jan 2008 )Started as an HR Generalist fulfilling a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records.Co-chaired annual flex-enrollment meetings, resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.

Key Results:

Trained 25-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.

Co-developed company's first-ever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.

Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.

Reworked new-hire orientation program to include HR information and company resources.

Saved company thousands of dollars every month by reducing reliance on employment agencies. Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours from 200+ to less than 15 per month.

Infonxx (2002-Jan 2004)- Started off as a customer service representative, rapidly advancing to the position of team leader in only 4 months, while in this position my duties were to be the point of contact for our reps whenever they needed help giving a customer an address and phone number to a specific location across the country. Managing employee timesheets, Performing silent QA's to ensure team members were providing quality service to our customers.

USAF (2000-2002) - Maintaining records for all personnel on base, advising new airmen assigned to the base with life insurance and making sure that their housing paperwork was updated and correct. Other duties included advising airmen of available jobs that were available outside the U.S and then checking to see if they were qualified for that certain position. Assisted airmen to make sure that all of their training had been attained in the allotted amount of time and that their background checks were accurate and true.

EDUCATION:

St. Phillips Community College: 1992-1994(business admin)

Holmes High School: 1988-1992

Computers: HRMS*MS OFFICE (Word, Excel, Access, Outlook, Powerpoint)*Crystal Reports*Adobe Photoshop*Adobe pagemaker*Office Timesheets 2000*Paychex Payroll Software*EBS Online Payroll Software*Filemaker Pro*Windows NT/2000/xp*Mac OS

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