associate techncian
Resume:
Grove city, Ohio *****
rcxixs@r.postjobfree.com
OBJECTIVE
To secure a position in a fast pace environment where my skills and experience can effectively and efficiently be utilized and professional behavior is to success. Willing to relocate if necessary.
SUMMARY OF QUALIFICATIONS
. Customer service, over four years experience in the health care industry, serving
Consumers, both face-to face and by telephone.
. Presentation skills in individual and group presentations, spoke to group ranging
from 2 to 15 people, gave information and inspirational skills.
. Manufacturing lens to various wal mart stores and helping consumers to select
The right item for the right purpose and also receiving and directing calls to
Whom it may concern.
. Computer experience, windows based systems, Microsoft word and excel.
PROFESSIONAL EXPERIENCE
RR Donnelley & Sons, Grove City Ohio 2/07-8/09
Bindery Operator
. Uses bindery equipment such as folder, cutter, collator, coil binding machine to
produce finished products.
. Assemble books, perfect binding, gluing forms, velo binding, padding and GBC
binding, stitching etc. Able to work independently.
Appliance Mart, Columbus Ohio 3/06- 12/06
Customer Service Representative/Sales
. Responsible for establishing and maintaining profitable relationships with
customers on behalf of company by taking personal and complete responsibility
for customer contact and by ensuring all customers requirements are completely
met.
. Operate and stuff in a 20-person in bound call center unit.
. Medicates and resolve and complex issues rose by consumers.
. Helping customers to select good quality of items of their choice.
. Train new employee, developed a training curriculum to both new and existing
employees.
Wal-Mart Optical Lab, Ohio 9/04- 3/06
Optical Operator
. Perform clients outreach by preparation lens to the various Wal-Mart stores.
. Utilize strong interpersonal and management skills to address employee concern
And maintain a cohesive productive work team.
. Performed jobs function training for new stuff.
. Conduct stock inventory and produce more quality of products (lens).
EDUCATION
. Columbus State Community College, Columbus Ohio, Associate Degree
Program in nursing 2005-Present
. Lehman College, 250 Bedford Park Blvd W, Bronx, NY, major in nursing
2002- 2004
. Dewitt Clinton High School, 100 W Mosholu Pky S, Bronx, NY 1995-1998
TRAINING AND OTHER QUALIFICATIONS
Customer service and sales associate-Appliance Mart
Communication and diversity-Appliance Mart
Inventory and operating medicated lens- Wal-Mart Optical Lab
Medical Operations Pressing/Adjustment-Aetna US Healthcare
Basic Life Support (BLS) certified
REFERENCES ARE AVAILABLE UPON REQUEST
Contact this candidate