Mary L. Saxon

*** * *****

Wichita, KS *****

cell 310-***-****

Work History

**/**** ** *******

Customer Service Member Services, Preferred Health Systems, Wichita, KS

*/**** ** */****

Patient Account Representative, Kansas Medical Center, Andover, KS

3/2005 to 8/2006

Patient Account Representative, Galichia Heart Hospital, Wichita, KS

6/2004 to 3/2005

Coding and Billing Clerk, Raghavan Clinic, Wichita, KS

6/2002 to 6/2004

Precertification/Referral Specialist, Midwest Surgical, P.A., Wichita, KS

1998 to1999

Receptionist, Surgical Specialists, P.A., Wichita, KS

1996 to 1997

Scheduler, K.U. School of Medicine, Wichita, KS

1990 to 1994

Admissions Representative, Via Christi St.Joseph, Wichita, KS

Experience Summary

Customer Service - Having worked from receptionist, billing and collections to front line of an insurance company, I have gained excellent customer service skills. I have a true love of people and always willing to go the extra mile. Good communicator with a genuine, empathic and diplomatic approach.

Insurance Knowledge - With many years of experience in the billing and accounts receivables for medical providers, I have become very knowledgeable of several commercial insurances but most knowledgeable of the products Preferred Health Systems offer.

Administrative - Assisted in setting up billing department from ground floor level for Kansas Medical Center. Enrollment and credentialing the hospital with commercial insurance companies. Composed a facility specific letter specifically addressed to the patients explaining the process for payment from non contracting insurances and the facility willing to make adjustments based on their in-network benefits if requested information is received to support the adjustment. Clearinghouse enrollment and initial setup.

Technical- Experience in several company specific software, including MicroSoft Word, Excel, Powerpoint.

References

Jane Postin, CFO 316-***-****

Dr. Jill Sumfest 305-***-****

Beverly Reissig 316-***-****