Collene Kraut
*** ******* ****** #**, ** Cajon, CA 92020
r5g8f4@r.postjobfree.com
Objective: Looking to be a part of a well organized medical staff where I can show my abilities, knowledge and succeed productively in my duties assigned by senior staff.
SKILLS & CERTIFICATES
Computer Proficient: Windows/Word/Excel
ICD-9, HCPS, CPT
Medisoft
Billing: UB04/1500
Managed Healthcare Insurance
Government Insurance
Multi-line Phone Systems
Data Entry/35 WPM
Current HIPPA Compliance
OSHA Knowledge
Bookkeeping & Filing
Collection Calls
PROFESSIONAL EXPERIENCE
Turpin & Rattan Engineering La Mesa, CA
Production Assistant 12/09 – Present
Customer service, answering multiline phones, transferring calls to the correct people within the office, project filing, sending and receiving packages; set up in house meetings, stock and order office supplies, data entry, type specifications for projects, office maintenance.
Proflowers San Diego, CA
Customer Service Representative 12/08 – 02/09
Seasonal position; answered phones, took flower bouquet orders, dealt with customer complaints, processed refunds
Kraut Resume
Page 2 of 2
T-shirt Mart El Cajon, CA
Team Member 02/07 - 08/08
Effective customer service, received and stocked shelves for merchandise as need, worked the register and cashed out at the end of each day.
EDUCATION
Newbridge College El Cajon, CA
Medical Administration & Insurance Diploma 08/11 - Pursuant
El Cajon Valley High School El Cajon, CA
High School Diploma 2008
References Available Upon Request
September 11, 12
Letter of Recommendation for Collene Kraut.
To Whom It May Concern:
I had the pleasant opportunity to work closely with Collene during her externship at Better Life Chiropractic for approximately two months. During her time there, she showed great initiative and fast learning ability. During her externship she assisted with x-ray film development, follow up calls, collections, answering phones in a professional and polite manner, scheduling patients for exams, and assisted with anything else that I needed help with.
I am pleased to say that Collene is a team player, a kind and sincere individual, and an ideal coworker. I highly recommend Collene for whatever position she may decide to take up next, she would be a great asset to any employer. If you have further questions about Collene, please do not hesitate to contact me on my cell phone 619-***-****.
Sincerely,
Karina Leon
Office Manager at Better Life Chiropractic