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Customer Service High School

Location:
El Cajon, CA
Posted:
October 15, 2012

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Resume:

Collene Kraut

*** ******* ****** #**, ** Cajon, CA 92020

619-***-****

r5g8f4@r.postjobfree.com

Objective: Looking to be a part of a well organized medical staff where I can show my abilities, knowledge and succeed productively in my duties assigned by senior staff.

SKILLS & CERTIFICATES

Computer Proficient: Windows/Word/Excel

ICD-9, HCPS, CPT

Medisoft

Billing: UB04/1500

Managed Healthcare Insurance

Government Insurance

Multi-line Phone Systems

Data Entry/35 WPM

Current HIPPA Compliance

OSHA Knowledge

Bookkeeping & Filing

Collection Calls

PROFESSIONAL EXPERIENCE

Turpin & Rattan Engineering La Mesa, CA

Production Assistant 12/09 – Present

Customer service, answering multiline phones, transferring calls to the correct people within the office, project filing, sending and receiving packages; set up in house meetings, stock and order office supplies, data entry, type specifications for projects, office maintenance.

Proflowers San Diego, CA

Customer Service Representative 12/08 – 02/09

Seasonal position; answered phones, took flower bouquet orders, dealt with customer complaints, processed refunds

Kraut Resume

Page 2 of 2

T-shirt Mart El Cajon, CA

Team Member 02/07 - 08/08

Effective customer service, received and stocked shelves for merchandise as need, worked the register and cashed out at the end of each day.

EDUCATION

Newbridge College El Cajon, CA

Medical Administration & Insurance Diploma 08/11 - Pursuant

El Cajon Valley High School El Cajon, CA

High School Diploma 2008

References Available Upon Request

September 11, 12

Letter of Recommendation for Collene Kraut.

To Whom It May Concern:

I had the pleasant opportunity to work closely with Collene during her externship at Better Life Chiropractic for approximately two months. During her time there, she showed great initiative and fast learning ability. During her externship she assisted with x-ray film development, follow up calls, collections, answering phones in a professional and polite manner, scheduling patients for exams, and assisted with anything else that I needed help with.

I am pleased to say that Collene is a team player, a kind and sincere individual, and an ideal coworker. I highly recommend Collene for whatever position she may decide to take up next, she would be a great asset to any employer. If you have further questions about Collene, please do not hesitate to contact me on my cell phone 619-***-****.

Sincerely,

Karina Leon

Office Manager at Better Life Chiropractic



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