Dan Powers

*** **** ****

Waterford Michigan ****7

248-***-****

r3nw7s@r.postjobfree.com

Objective:

To obtain a position in the customer and technical service fields

Qualifications:

Over 25 years as an experienced service technician and customer service representative.

Skilled in maintenance, troubleshooting and repair

Motivated by the challenge of providing high quality service to customers.

Enjoy client contact, customer satisfaction and attention to detail.

Experience:

2011-2012

Spenceley Office Equipment

St. Thomas, Virgin Island

Manager/Service Technician

Konica/Minolta and Ricoh Product Line

Responsible for managing a small team of field service technicians including organization of parts. Caretaker of office spaces including opening and closing of the company office. I also held the duties of a service technician maintaining

an array of copiers, printers, fax equipment and Riso duplicators. I completed the required Konica/Minota "outward" certification program to the "Professional" level.

2008-2011

Toshiba North America

Farmington Hills, Michigan

Service Technician

Extensive training in digital equipment;

Responsible for maintenance of photocopiers, printers and fax machines specializing in Toshiba products; frequent client contact for continued quality services and standards.

2002-2007

Axsa

Tampa, Florida

Service Technician for Sharp products

Extensive training in digital equipment;

Responsible for maintenance of photocopiers, printers and fax machines specializing in Sharp products; frequent client contact for continued quality services and standards.

Military Experience:

1980-1985

United States Navy, USS Arthur W. Radford DD-968

Radioman Third Class Petty Officer, Top Secret Clearance

Responsible for all incoming and outgoing message traffic utilizing an array of communication equipment.

Education:

2010-Present

Schoolcraft College, Livonia, Michigan

1987

Oakland Community College, Auburn Hills Campus

Criminal Justice

1975-1979

Walled Lake Central High School, Walled Lake, Michigan

Special Interest:

Active in the community including volunteer work for the Boys Scouts of America and Hurricane relief;

Member of American Legion Post 5, Tampa, Florida