Customer Service Insurance Agent

Pamela Armstrong

**** ******* **.

Lakeland, FL *3815

Phone: 863-***-****

*********@*****.***

Career Highlights

• 20 plus years of excellent skills in customer service

• Experienced performer with introduction of advertising products

• Scheduled qualified appointments for Konica Minolta

• Introduced product education to potential Staywell healthcare customers

Employment History

• Career Tech

Career Research Lakeland, Florida 03/2011 - 10/2011

• Lakeland Ledger Lakeland, Florida 09/2009 - 05/2010

New Business Development

• SPH Marketing Lakeland, Florida 11/2006 – 12/2008

Customer Service Representative

• Staywell Health Plan Lakeland, Florida 03/2002 – 05/2006

Health Insurance Agent

Education

• Mahopac High School Mahopac, New York Diploma 1974 - 1979

• Career Tech Lakeland, Florida 2010 - 2011

Commercial Drivers License C.D.L. 160Hr Diploma 0 /14/2011

Forklift Certification 16Hr Certification 01/11/2011

Basics to Bright 4Hr. Certification 12/22/2010

Skills / Abilities

• Microsoft Outlook, Windows, Word, Excel

• Lotus / ATS

• General office equipment operations

References available upon request

Contact this candidate