Shweta Shukla

________________________________________

***** **** ******, *********, ** 97006

Ph: 1-503-***-**** ~ Email: qys9j8@r.postjobfree.com

SUMMARY

Around 9 years of industry experience as a Business Analyst and Project Coordinator. Excellent communication skills combined with vital analysis and coordination experience.

HIGHLIGHTS OF CAPABILITIES

• Customer-focused, multitasking abilities, methodical and inquisitive, proficient in partnering with the business community to plan and execute business strategies.

• With a solid background and training in analytical skills, interpersonal communication, working in fast paced environment comes naturally. Excellent project management skills - planning, estimating / tracking, and organizing. Budget, resource and risk management. Vendor selection and management, custom development implementations.

• Been part of all stages of software development life cycle (SDLC), through analysis/scoping, implementation and support. Part of team implementing IT projects using Waterfall, RUP, Agile with Scrum methodologies.

• 8+ years of hands-on experience interfacing with clients - defining, and analyzing requirements for information technology, e-business and marketing solutions.

• Extensive business systems analysis experience - leading business and functional requirements gathering (with JAR/JAD sessions) and documentation efforts; creating use cases; process/workflow mapping (Visio/Wireframes); data modeling (logical/physical); quality assurance test case development; supporting user acceptance testing and user training and delivering presentations and reference materials.

• Experience with leading Quality Assurance and User Acceptance testing efforts, offsite Development Team collaboration and performing Unit testing.

• Experience in Business case development, Technology and vendor evaluation, selection and implementation. Build vs. buy. Cost and effort estimation.

• Ability to work as a team member or independently, with good organizational skills and time management skills to deliver under pressure and learn quickly.

• Conversant with quality procedures, while executing the projects and possesses good communication and technical and leadership skills and enjoys taking ownership and responsibilities.

• Exposure and working knowledge of business processes and industry practice in SAP Sales and Distribution (SD) Module.

• Pursuing Project Management Professional (PMP) certification.

TECHNICAL SKILLS

Management Tools: MS SharePoint, MS Project, Pivotal Tracker, MS Office

Design tools: MS Visio, Axure RP Pro.

Tracking Tool: IBM ClearQuest, Relay, BMC Remedy

Reporting Tools: Crystal Reports

Repository Tools: MS Visual Source Safe.

Methodologies: Agile framework using Scrum, XP, Waterfall, Rational Unified Process, Iterative development.

Source Control: VSS, CVS.

Operating Systems: Win 7, Win Vista and Win XP.

Languages: Familiarity with HTML and VBA.

Databases: SQL Server and DB2

EMPLOYMENT HISTORY

Nike, Beaverton, Oregon

Project Coordinator May, 2010 – January, 2011

Handled multiple projects and coordinated their releases. Being part of Digital Commerce group, the responsibilities included:

• Working with stakeholders (steering committee), engineering/development teams to gather requirements, evaluating options, negotiating and tracking change requests. Keeping them up to date with project development by facilitating meeting with them weekly and bringing up issues and concerns to them

• Project documenting, project schedule, tracking and oversight plans, cost tracking reports, etc.

• Performed QA and UAT environment interface testing and QA test team support. Worked with engineering/development teams to define options, negotiated and tracked change requests.

• Introduced processes for successful execution of development projects and on time rollouts. Working with team leads to establish pre-analysis and post analysis ROM’S (rough order of magnitude) to assist in business decisions and assisting them in resource intake process.

• Responsible for forecasting monthly project budget and weekly review of resources hours and task accomplished.

• Facilitation of work throughout the entire IT lifecycle, Establishing as is and to be key performance indicators and follow them to the core to improve team’s performance with each release.

Info Space, Inc., Seattle, Washington August, 2007- November, 2008 Business Analyst/Project Coordinator

InfoSpace, Inc. develops search tools and technologies that assist consumers with finding content and information on the Internet. Responsibilities included:

• Assisting Stakeholders in defining and clarifying scope and business requirements for various projects, large and small.

• Provide leadership in gathering, maintaining and updating the core consolidated project requirement by functional requirements gathering (with JAR/JAD sessions) and documentation efforts; creating use cases; process/workflow mapping (Visio/Wireframes); data modeling (logical/physical); quality assurance test case development; supporting user acceptance testing and user training and delivering presentations and reference materials,

• Did on-site visits to clients to gather inputs from their perspective of requirements; implement changes and ensure satisfaction with the final product. Organizing and developing sales presentations.

• Preparing and updating Business Process Requirements (BPR) and Software System Requirements (SSR). Creating test cases and test scripts

• Conducted risk engineering to derive and execute action plans on time.

• Prioritizing business and systems problems; analyzing legislation and conducted impact analysis. Prepare business process models; using Visio to create use case diagrams.

• Advising the Product Managers on relative priorities of the various project/enhancement requests

• Coordinating and performing user acceptance testing (business testing).

• Assisting and training business in adoption of new product features.

• Measuring and reporting results and presenting it before the stakeholders (steering committee).

Daimler Trucks, Portland, Oregon July, 2005 – June, 2007

Business Analyst

Daimler Trucks is one of the biggest names in the truck manufacturing industry. Was part of IT sales and marketing department and contributed in one of the projects called SpecPro21. Managed resources and communication between the team and the management.

Responsibilities included:

• Gathering high level requirements from the management and the end-users. Facilitated JAD sessions and developed project deliverables using Compass SDLC including: as-is/to-be process maps, gap analysis, business requirements (BRD), functional specs (Use Case), user interface specs (UISD), system data maps, user interface wireframes/mockups, storyboards, usability analysis

• Documenting the requirements in the templates and managing them in the database.

• Act as primary liaison between Business Owners, Client Management, and development to determine detailed requirements using management tools like SharePoint, MS Project, MS Office (specially-Excel).

• Coordinating with the Project Managers to go over the requirements and processes.

• Working with the project manager to manage the project schedule.

• Creating change requests and premium service requests initiated by the management or the end-user.

• Communicating with different project managers about the new project for the team and billing them for the resources used.

ICICI Bank Ltd., New Delhi, India August, 2003 – June, 2005

Sr. Marketing Executive

ICICI bank is one of the biggest banks in India. Responsibilities included managing marketing, promotions, Sales operations and activities of a new credit card launched by the bank in national capital.

Responsibilities included:

• Project coordinating and management of the team and understanding and documenting the AS-IS processes.

• Mapping of the existing processes with required modifications to evolve the to-be processes.

• Interaction with business process owners and other modules for cross-modular issues.

• Master data finalization and preparation of User Manuals for various transactions and business processes.

• Managing the Sales and Marketing operations of the project.

• Analyzing client needs and effectively planning a strategy to provide an effective time bound solution.

• Organizing and maintaining the database and providing it to the product team when required.

• Making business presentations to the concerned person in the prospective organization and to the senior managers and managing the Marketing and planning operations of the project.

Patni Computer Systems India Ltd., New Delhi, India March, 2002 – August, 2003

Sr. Marketing Executive

Patni Computer Systems India is a large computer hardware company. Responsibilities included managing the process of quoting for the IT services part of various upcoming and running World Bank projects in several Govt. departments of India.

Responsibilities included:

• Active communication with the customers as well as the team as part of project management and coordination.

• Evolving market segmentation and penetration strategies to achieve brand growth and pre decided targets.

• Reviewing and interpreting the competition and market information to fine tune the marketing strategies and strengthen the brand image.

• Building and strengthening relationships with key accounts and opinion leaders.

EDUCATION

Masters in Business Administration (MBA) in Marketing and IT

Apeejay School Of Marketing, New Delhi, India.

Bachelor in Science

University of Lucknow, India

Authorized to work in the U.S. ~ References available upon request.

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