Medical Assistant Customer Service

Laura Hernandez

**** ***** **** **

Houston, Texas 77099

Phone# (713)474- 7882

Email: **********@*******.***

OBJECTIVE

Dedicated and patient-focused Medical Assistant with proven strengths and skills in clinical and administrative care of patients, seeking a position with a company /organization that will allow the opportunity for career advancement and personal growth.

SUMMARY

•Work effectively individually and as a team member

•Maintain a positive and professional attitude dealing with customers

•Professional and courteous approach to customer service

•Excellent Public Relations skills; work well with diverse groups of people

•Excellent oral and written communication skills

•Outstanding ability to initiate action, make decisions and solve problems

•Highly motivated to accept responsibility and work without supervision

•Open to learning, adapt well to challenging and continually changing situations

•Well-organized, energetic, and dependable; can be counted on to see projects through to completion

•Poised, confident, and productive under pressure

PROFESSIONAL RELATED EXPERIENCE

•Cleans and sterilizes instruments.

•Completes insurance forms.

•Contacts medical facility or department to schedule patients for tests.

•Gives injections or treatments to patients.

•Hands instruments and materials to physician.

•Interviews patients, measures vital signs, weight, and height, and records information.

•Inventories and orders medical supplies and materials.

•Lifts and turns patients.

•Maintains medical records.

•Operates electrocardiograph (EKG), and other equipment to administer routine diagnostic tests.

•Performs routine laboratory tests (phlebotomy, wound care, throat culturing, capillary testing, surgical skin prep, physical exam set-up, pelvic exam set-up, bandaging, urinalysis testing, autoclaving, injections.)

•Prepares treatment rooms for examination of patients.

•Receives payment for bills. Schedules appointments

PROFESSIONAL WORK HISTORY

Food Town----cashier

•Cibi-Care Family Health Care 07-2010- 11/2010 Houston, Texas

Medical Assistant

•Family Medicine Clinic- Dr. Andino, Cesar 11/2010- 04/2011 Houston, Texas

Medical Assistant

Medinet 04/2011- 06/2011 Houston, Texas

Front Office

EDUCATION

•Elsik High School- 2005-2009 Houston, Texas

•Everest Institute- Oct2009-Dec2010 Houston, Texas

•Member of L.U.L.A.C Council (Community Service) Houston, Texas

References upon request

Contact this candidate