Sales Customer Service

JEREMY SHARPE

*** ************ **** • Covington, Louisiana 70433

504-***-**** • *********@*****.***

SALES MANAGER: National, Regional

Dynamic, creative sales and marketing professional with more than 15 years of success connecting with clients, developing new business, and aggressively promoting key products. Strategy specialist, adept at identifying sales opportunities and implementing action plans that produce measurable results. Customer-focused, dedicated to providing superior solutions to all clients.

• Consistent record of achieving or surpassing sales targets in intensely competitive industries and challenging business environments.

• Demonstrated aptitude for transforming client needs into mutually-beneficial sales opportunities.

• Proven ability to lead, develop, and mentor sales personnel.

Account Management • Marketing • Promotions

Strategic Leadership • Teambuilding • Mentoring • Training • Relationship Management • Vendor Development

Sales Presentations • Product Demonstrations • Oral/Written Communication • Negotiation

Certified Professional Manufacturers Representative (CPMR)

PROFESSIONAL EXPERIENCE

WOOLF-HARRIS, INC., Mandeville, Louisiana • 1997 – Present

Sales agency providing products and support to plumbing and building industries. 20 employees serving customers in Louisiana, Mississippi, and Tennessee.

Vice President of Sales

Grow business by directing all aspects of outside sales operations. Develop annual business plan for major lines represented by company and serve as liaison between manufacturers’ account managers and company. Establish and cultivate relationships with corporate decision-makers at retail chains. Orchestrate launch of new products. Prepare quarterly progress updates. Drive sales with design and implementation of incentive programs for sales staff and promotional events for customers. Mentor and guide sales personnel, providing one-on-one training in sales, presentations, product knowledge, and negotiation.

Significant Accomplishments

• Achieved promotion to Vice President through outstanding performance in outside sales.

• Served on company’s Executive Committee.

• Added 3 major manufacturers to our product line.

• Converted 35-brand wholesale account on 1 of their top 2 products despite their 50-year relationship with another company.

• Made key contributions to development of customer-facing Website.

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JEREMY SHARPE • Page 2 • *********@*****.***

HEBCO, INC., Overland Park, Kansas • 1994 – 1997

Agency representing manufacturers with clients in plumbing and building industries.

Sales Representative

Planned and implemented strategy for developing business in Kansas City and Central and Eastern Kansas. Managed accounts with wholesale distributors, contractors, homebuilders, architects, and engineers. Grew sales by delivering high-impact presentations and product demonstrations.

Significant Accomplishments

• Increased sales more than 25% in less than 3 years.

• Exceeded goals and quotas by quickly and independently acquainting myself with new territory and new product line.

CORAL INDUSTRIES, Tuscaloosa, Alabama • 1993 – 1994

Manufacturer of an array of residential, architectural, and decorative products.

Customer Service Representative

Provided support and service to clients. Responded to wholesale and retail customers’ calls for troubleshooting, technical assistance, and price quotes. Grew business through inside sales. Maintained transaction records.

Significant Accomplishments

• Sustained high levels of customer retention by consistently exceeding client expectations.

• Personally managed business with company’s largest customer.

EDUCATION

Bachelor of Science in Marketing

Jacksonville State University, Jacksonville, Alabama

PROFESSIONAL DEVELOPMENT

Certified Professional Manufacturers Representative (CPMR) • Integrity Selling

Vistage International Member

AFFILIATIONS

American Marketing Association

Affiliated Member of Madison’s Who’s Who 2010

COMPUTER SKILLS: Microsoft Office Suite.

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