Vicki L. Weaver

***** ******** ***** qu1f7j@r.postjobfree.com

Castro Valley, CA 94552 Residence: 510-***-****

Accomplished Nurse Manager, with expertise ensuring high quality, accessible, cost-effective care and patient focused services are provided to members across the continuum. Proven ability to develop and maintain clinical standards of care and practice which comply with local, state, and federal requirements. Demonstrated success directing the development of a new business venture clinic, that provided optional patient care services while promoting the organizations growth and competitive edge. Solid experience creating strategies and processes to ensure organizations targets and goals are communicated and achieved. Strong management and leadership skills which contribute to problem resolution in various situations. Excellent communicator, with emphasis on building high performing teams and establishing well-organized, productive units..

Qualifications Skills

Service Oriented

Organizational Development

Communication

Strategic Planning

Business Development

Collaboration

Patient Focused Care

Performance Improvement

Quality Improvement

Training/Mentoring

Team Focus & Development

Efficiencies

Professional Experience

The Permanente Medical Group, Walnut Creek, CA November 2006 – July 2010

Service Unit Manager

Managed three units providing ambulatory services in an outpatient setting; Women's Health, Pediatrics, and Reproductive Endocrinology & Infertility. Ensured staff provided high quality, accessible, cost effective care, and patient focused services to members across the continuum, which complied with local, state, and federal requirements. Developed process to monitor and ensure staff compliance and development. Worked in collaboration with leadership, physicians, interdisciplinary teams, managers, directors, and staff within the service area and regionally. Oversaw staff of 40 – 50 direct reports.

Collaborated with physicians & other health care providers to establish, implement, & maintain patient care and quality service standards to meet members & internal clients' expectations.

Monitored financial performance and managed to an annual budget of $3,000,000. Identified and implemented strategies that supported and contributed to exceeding financial efficiency targets with year end positive variance of $500,000.

Developed process to train and maintain the competencies of all department staff and provide ongoing staff development.

Established roles and responsibilities that clearly defined tasks and improved units overall organization and productivity.

Successful FDA first visit to REI clinic. Developed survey checklist tool for units, tool adopted site wide. Successful National Health & Safety Survey.

Kaiser Foundation Hospital, Hayward, CA January 2003 – November 2006

Assistant Nurse Manager

Assisted in management of High Risk Labor & Delivery and Mom/Baby units. Monitored quality, service, and utilization standards. Supervised day to day shift activities. Ensured staff provided high quality of care is provided which complied with federal, state, & local regulatory requirements & the units policies & procedures. Coordinated plans of treatment, patient focused care, and cost effective

Vicki L. Weaver Page 2

utilization of services. Investigated and resolved patient/family concerns. Assisted with the supervision of a staff of 150.

Developed high performing teams within Maternal-Child units utilizing the Perinatal Patient Safety Project.

Implemented Critical Events Team Training; assisted with training and as a participant.

Participant in the successful completion of three consecutive CMS, DHS surveys, over an 18 month period. Followed by a successful JCAHO accreditation.

Developed and implemented service initiatives.

Kaiser Foundation Hospital, Hayward, CA June 2005 - June 2006

Interim Nurse Manager

Managed 24-hour High Risk Labor & Delivery and Mom/Baby units providing patient care services. Ensured staff provided high quality, accessible, cost effective care, and patient focused services to members across the continuum, which complied with local, state, and federal requirements.

Managed to budget, ensured precise report of actuals to budget, presented results to Administrative Team monthly.

Developed Perinatal Patient Safety Team as a multidisciplinary resource utilized to evaluate safety, risk management, patient care issues and concerns.

Participant in Baby Friendly Re-certification.

Kaiser Foundation Hospital, Hayward, CA June 1982 – January 2003

Nurse

Functioned in a variety of roles within Maternal-Child Nursing including; LVN, Staff Nurse, Relief Charge Nurse, and Charge Nurse.

Education

University of Phoenix, Pleasanton, CA

Bachelors of Science in Healthcare Administration

Ohlone College, Fremont, CA

Associate Science, Nursing, Graduated with Honors

Hayward-Fairmont Vocational Nursing Program, Hayward, CA

Nursing, Licensed Vocational Nurse

Accomplishments Highlights

Member then Chair of Perinatal Patient Safety Project

Speaker at Kaiser's 2006 National Patient Safety Conference, 2006

Workplace Safety Facilitator, 2004

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