Phone 847-***-****

E-mail Maribelalvarez****

@yahoo.com

Maria Alvarez

Objective To acquire a challenging position helping people while developing skills for a customer service related field.

Functional summary Strong customer service experience and exceptional communication skills. Bilingual English and Spanish. ASL capable. Computer literate Microsoft 2000 and Data entry. Basic secretarial duties.

Employment 2008-2010 LakeForest Obgyn.Lake Forest,IL

Charter/Receptionist

Register and check in patients, schedule appointments

Maintained patients charts for appointments and Doctors review

Handled high volume incoming calls from patients pharmacies and doctors

2008 Dr. Frank M.D. Gurnee IL

Nurse Assistant/ Receptionist

Greet and process patients for appointments performed blood pressure, EKG and Urine Analysis.

Maintained patient files and charts for test results.

Handled high volume incoming calls from patients pharmacies and doctors

2007 -2008 Dr. See General Practice, Gurnee IL

Receptionist

Greet and process patients for appointments.

Perform cash handling for insurance transactions.

Perform secretarial duties.

2007 Walgreen Pharmacy, Waukegan

Cashier

Customer service and retail and inventory control.

Automated cash register operator.

Education

2011 ISSA Specialist in Performance Nutrition Certified

2005-2006 A.M.I.S.T. Medical Technology Division,Waukegan IL

Waukegan East High School GED