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Sales Manager, Customer Network Business Technician, Photographer

Location:
Burke, VA, 22015
Salary:
Open for discussion
Posted:
October 25, 2012

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Resume:

Adrise Nazir

qpn9oa@r.postjobfree.com **** Birch Leaf Court, Burke, VA 22015 • 571-***-****(M)

OBJECTIVE

A self-motivated achiever, innovative thinker, and effective problem solver with a strong work ethic. Able to adapt quickly to challenges in a fast-paced environment with tight deadlines. Also, dedicated and diligent, and consistently aware of maintaining the company’s public image.

EXPERIENCE

Freelance Photographer AN Productions Fairfax, VA

September 2009 – Present

• Coordinated multiple projects, flexible and detail oriented.

• Directly responsible for every aspect of all projects from conceptualizing and processing final product for the client.

• Collaborated with creative staff to ensure the wishes of the client are always met

• Oversaw expenses, crew, talent, props, wardrobe, location, lodging, food, film, equipment, and transportation.

• Coordinated multiple projects, flexible and detail oriented.

• Proficient in the photo editing process using Adobe Photoshop, Aperture, Bridge, Illustrator.

• Proficient in using the dark room for traditional photography.

• Experienced with various photography formats, 8x10, 4x5, 35mm, and Digital (Canon 7D)

• Photographing merchandise, fashion, portraiture, fine art, live and private events

• Access to print making and able to provide digital prints.

Network Operation Technician II Ericsson Reston, VA

August 2006 – January 2011

• Operated Frame Relay, Asynchronous Transfer Mode (ATM), L2TPv3, and Multiprotocol Label Switching (MPLS) configurations.

• Worked with internal customers, external customers and IT Administrators to resolve technical problems, outages for local area network (LAN)/wide area network (WAN) services.

• Implemented network policies, procedures and standards relating to customer’s network.

• Performed advanced troubleshooting of core, distribution, and access layer technologies.

• Interacted with internal departments such as Account Team, Activations group, Tier 3, and customers in relation to troubleshooting and maintenance of advanced/complex customer troubles or network infrastructure.

• Provided detailed and comprehensive written/verbal communication for event and resolution documentation, including diagnosis and root cause analysis (RCA).

• Assisted HelpDesk with daily tasks.

• Prepared and delivered daily and weekly scheduled reports.

• Managed event monitoring tools and ticket queue to resolve operation tickets within Service Level Agreements (SLA) parameters.

• Maintained an average caseload of zero open cases in personal queue by the close of business each day.

• Troubleshooted circuits and processed disconnects for IP, L2TPv3, and Frame Relay circuits.

• Troubleshooted circuit issues on DS0, DS1, DS3.

• Performed network sub-netting/network segmentation.

• Processed hot cuts that included customer moves, upgrades and downgrades.

• Maintained an average at least five hours available time in the trouble ticket system.

• Trained other tier groups on MSN2 Frame Relay and L2TPv3.

General Manager\Technical Contact Starland Inc. Annandale, VA

August 2001 – August 2006

• Completed store operational requirements by scheduling and assigning employees and followed up on work results.

• Maintained store staff by recruiting, selecting, orienting, and training employees.

• Achieved financial objectives by preparing an annual budget, scheduling expenditures, analyzed variances, and initiating corrective actions.

• Ensured availability of merchandise and services by approving vendors while maintaining inventories.

• Formulated pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorized clearance sales, and studied trends.

• Maintained daily operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

• Contributed open discussions bi-weekly to propose new business plans.

• Performed full time managerial operations dealing with budgeting, daily sales and ordering new products and supplies.

• Maintained the company’s application integrity.

• Saved all customer data on existing PC’s, built new computers, migrated existing applications, and customizing configurations settings.

• Leveraged data to drive segmentation, offer testing, and produce performance metrics, and make recommendations for targeted e-mail campaigns based on analysis.

• Maintained custom movie rental database.

Independent studies Cisco CCNA Certification

2012

• Currently studying for the CCNA exam. Goal is to have the certification by the end of 2012.

EDUCATION

George Mason University BA Photography, 2011

LANGUAGES

Farsi (Dari) and Japanese

REFERENCES

Available upon request



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