Customer Service Medical

Nora Nelly Gonzalez

Phone: 817-***-****

Email: ***************@*****.***

Objective

With an extensive list of skills learned from formal education, I am looking for an opportunity to work as a medical office assistant in a reputed health care center know to provide excellent patient care and assistance.

Skills

• Highly competent in the field of medical assistance: Certificate in Medical Office Assistance

• In-depth knowledge of medical terminology, federal and local state laws

• Expertise in MediSoft software package

• In-depth knowledge of insurance procedures, billing, coding, patient collections

• Typing Speed: 75 wpm

• Superior ability to analyze a problem and identify potential solutions

• Very patient with people both in person and on phone

• Excellent communication and customer service skills both verbally and written

• Great ability to handle multiple tasks

• Both a team player and can work independently

• Bilingual in Spanish and English

Education

Hill College Medical Office Assistant CC 2012

Venus High School Diploma 2008

References

Gonzalez, Merari Sonographer at MCNT North Arlington 817-***-****

DelaCruz, Mirta M.A. at MCNT North Arlington 469-***-****

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