Operations Manager

Quesler Payoute

**** ************ ***** • Ladson, SC 29456

803-***-**** • 843-***-**** • *******@*****.***

Operations/General Manager – Area Manager in Logistics/Manufacturing

** ***** ** ***standing experience managing Logistics, Safety, Quality and Cost Control. Supportable strengths in designing, improving and implementing work procedures/instructions in order to sustain progressive work flow within an AS 9100 certification environment. Excellent interpersonal skills, work in partnership with customers and managers to determine and alleviate logistical issues. Knowledgeable in production aspects relating to inventory management, shipping and receiving, production kitting, quality assurance, risk assessment, and scheduling. Responsible for the clean, safe, and efficient, daily operation of the distribution center to meet standards. Exceptional verbal skills to motivate and train employees to heighten performance.

PROFESSIONAL EXPERIENCE:

Operations Manager/Distribution Center Manager

Penske Logistics (Steelcase Furniture) • Atlanta, GA August 2008 - August 2009

• Directed the overall activities of the distribution center account. Such activities included shipping, receiving, sanitation, maintenance, and inventory control.

• Ensured that picking and loading operations were completed for on-time deliveries and those products were wrapped and loaded according to customers’ requirements and company guiding principles.

• Responsible for the daily scheduling of personnel to ensure proper staffing in order to select and received products at the facility in a productive and cost-efficient manner.

• Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations.

• Ensured any maintenance or repair issues for the building facilities, vehicles and equipment were addressed and carried out immediately.

• Created and maintained budget, profit and loss, and worked toward obtaining objectives and strategic goals.

• Provided input to departmental budget preparation; ensured adherence to approved budget.

• Communicated key performance indicators and standards to team members and customer regularly.

• Acted as replacement or backup as needed for other distribution center accounts.

• Oversaw dispatching department to ensure the most cost-effective means of delivery such as dedicated or company-owned, full load carrier, and LTL.

• Restructured the entire operation due to inefficiency which resulted in significant improvements in a lean environment.

• Processed new hires and temporary employees; posted vacancy announcements; conducted new hire orientation sessions to acquaint permanent and temporary employees with company policies, procedures and regulations.

• Processed necessary personnel actions to reflect changes; processed reassignments, promotions, demotions, and terminations.

• Responsible for the progressive disciplinary processes in the area of counseling, oral and written warnings.

• Processed distribution center’s payroll; investigated discrepancies between payroll and employees; reconciled payroll report bi-weekly to ensure accurate disbursements.

• Maintained all time, attendance and leave records; evaluated employee performance for proper merits.

Operations Supervisor/Warehouse Supervisor

NFI Integrated Logistics (Vought Aircraft/Global Aeronautica) • North Charleston, SC

May 2006 to August 2008

• Managed 24 hour operations of production lines oversaw 25 team members.

• As a start-up, developed processes and procedures for the operation.

• Generated short/long term scheduling and forecasting of inbound and outbound shipments.

• Instructed employees about packaging classes of hazardous materials, placarding, labeling, and emergency response plans in accordance with 49CFR, DOT standards, OSHA, and local officials.

• Oversaw crane operations to ensure correct chart interpretation, sound inspection, and weight requirements were met in accordance with OSHA and ANSI regulations.

• Oversaw all inbound and outbound shipments, raw materials, aircraft parts, and freezer materials inventory.

• Performed data entry and operated barcode scanner to enter SKU numbers into inventory control system.

• Picked, packed, and manifested for all product lines.

• Unpacked and assembled incoming items and checked condition, quantity, and type of product against shipping documents.

• Developed and implemented remedial actions, quality improvement program including spot audits, several Root Cause Failure Analysis Investigations relating to Safety and Equipment Failures.

• Tracked and recorded equipment hours and ensured that equipment maintenance schedules were followed and employee meetings were conducted.

• Developed and pursued an accident/incident prevention program for all shops, offices, and vehicles.

Quesler Payoute Page 2 of 2

Environmental/Safety Coordinator

Grade: Sergeant

United States Army • Fort Bragg, NC November 1999 to October 2002

• Ensured awareness of and compliance with environmental regulations, policies and procedures and requirements of the company.

• Worked in close collaboration with Safety and Environmental Advisory Committees to insure that appropriate policies and procedures were followed.

• Developed and supervised safety training programs to include Right-to-know, fire prevention, noise reduction, wastes and disposals, first aid, CPR, and emergency procedures.

• Maintained all safety and waste program-related records, manifests and associated files, including Material Safety Data Sheets.

• Maintained inventories of the chemicals and other hazardous materials onsite, as necessary collected, prepared and arranged for their disposal.

Automated Logistics Supervisor

Grade: Sergeant

United States Army • Fort Bragg, NC May 1995 to October 2002

• Supervised and provided technical guidance to subordinates.

• Developed operating cost effective budgets for the company based on detailed forecasts.

• Assisted in planning maintenance needs for the organization.

• Prepared and maintained records on equipment usage, operation, maintenance, modification, and calibration and obtained repair parts to meet equipment maintenance needs.

• Reconciled activity records for monthly and quarterly reporting and status reviews.

• Directed corrective action to minimize spoilage, flavor contamination, and improper warehouse practices.

• Instructed warehouse personnel in loading, unloading, segregation, palletizing, and selection of stock and storage areas.

• Reviewed and verified quantities received against shipping documents.

• Unloaded, visually inspected, counted, segregated, and stored incoming supplies and equipment.

• Prepared, annotated, and distributed shipping documents.

• Maintained warehouse record in receiving and shipping.

• Processed inventories, surveys, and warehousing documents and ensured that inventories and location surveys were performed in accordance with established procedures.

ADDITIONAL INFORMATION:

Honorable Discharge from the United States Army

EDUCATION:

Clemson University • Clemson, SC August 2002 to December 2006

Bachelor of Science • Psychology with Minor • Modern Languages

TRAININGS:

Quality Assurance, Red and Black Label Parts, Forklift, Environmental and Safety Compliance, HAZMAT, HAZCOM, DOT Awareness, First Aid, Train the Trainer Forklift, Crane Operator.

SOFTWARE SKILLS:

Proficient in ETime, ADP, JJ Keller Reporting, Smith System, Log Assist, SAP, Exostar, Accuplus, TLOGIC, Manufacturing Execution Systems (MES), Standard Army Retail Supply System (SARSS), Unit Level Logistics Specialist Ground (ULLSG), FEDLOG , Microsoft Office, Windows, Microsoft Internet Explorer, Netscape, Oracle and Outlook.

REFERENCES:

Available upon request

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