Customer Service Representative

Alicesha Scruggs

Phone: 313-***-****

Fax: 313-***-****

E-mail: **********@*****.***

***** ***** **.

Detroit, MI 48224

Objective

To obtain an Customer Service Representative position which will enable me to use my strong

organizational skills, educational background, and ability to work well with others.

Education

Baker College

Information Technology Support Specialist

Kaplan Institute

Pharmacy Technician Certification

Work History

At Your Service Auto Repair 2009 to 2009

Secretary

Scheduled client appointments, auto parts pick up and deliveries

Assisted customers with inquiries and complaints, answered phones and faxed documents

Filed warranty claims with Insurance companies

Maintained office and all other general office duties

Check n’ Go 2007 to 2009

Customer Service Representative

Assist store manager with administrative operations, marketing, and promotions

Provided excellent customer service

Securitas Security Services 2005 to 2006

Security Guard

Monitored surveillance equipment

Secured, observed and recorded information of daily activities

Relevant Skills

Microsoft Office

Communicable Skills

CPR

Observation Skills

Multi-line Phone Skills

Multi– Tasking

Cashier Skills

Record Keeping

Inventory Management

Contact this candidate