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Restaurant/Hospitality Management

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Country: United States
State: Alabama
City: Birmingham
ZIP: 35216
Posted date: 6/25/2008   all resumes
Contact Info: ************@*****.*** (***)***-****
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J. Chris Perdue


QUALIFICATIONS

· Over five years experience in Restaurant management, operations, and training.
· Expertise in planning, marketing, cost analysis, expense control, generating an accurate P&L, staffing, training, and quality management.
· Strong leadership skills with the ability to manage and motivate staff of over 130 to achieve results.
· Track record of success reducing costs and increasing revenues.

AREAS OF EXPERTISE

MANAGEMENT / LEADERSHIP

· Managed daily operations of business with $6 million yearly sales through improved management techniques, attention to detail, inventory control, food quality, service-oriented staff.
· Oversaw all aspects of business operations including scheduling, labor management, accounting functions, sales forecasting,
· Trained and motivated staff of cooks, servers, and bartenders, hosts and server assistants
· Fostered a team atmosphere through coaching, training, communication, and motivation.
· Personally involved in opening four high volume units for company; from initial setup of restaurant to training of employees.

OPERATIONS

· Scheduled staff of 80 plus employees.
· Achieved and maintained lowest FOH labor since opening of unit in 2002.
· Monitored and purchased beverage inventory, ensuring sufficient levels to accommodate demands, as well as maintaining consistent beverage cost.
· Verified incoming shipments, checking specifications and quantities. Rejected damaged goods and arranged for return to vendor.
· ServSafe® certified.
· Developed expertise with computer software including Excel, Product Management, Labor Management, MICROS®etc.

GUEST SERVICE

· Delivered personal attention to guests to ensure high level of satisfaction, to create lifelong guests, and to encourage word of mouth referrals.
· Trained service staff to completely focus on delivering a quality guest experience.

WORK HISTORY

Restaurant Manager/Service Manager/Bar Manager February 2006 - Present
Bravo Development Incorporated/Brio Tuscan Grille Birmingham, AL

Corporate Trainer/Bartender/ServerBrio Tuscan Grille March 2002-February 2006
Birmingham, AL

Server Ruby Tuesday January 2002-March 2002


Veterinary Assistant 2000-2001
Whitesburg Animal Hospital Huntsville, AL

EDUCATION

Associates Degree Network Engineering 2003
Virginia College


SKILLS


· Planning, Leadership & Communication Skills · Inventory, Purchasing, Cost Control
· P&L/ Fiscal Responsibility · Problem Solving & Crisis Management
· Guest Relations/Public Relations Skills · Staff Training/Development/Motivation
· Revenue Generation· Event Planning · Cooperative Teamwork At All Levels

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