Tracy, CA 510-***-****
qn1hq6@r.postjobfree.com
Sequoia Sims_______________________________________
Professional Skills
Retail Manager/Customer Service/Sales/Marketing
Management level responsibility for customer service, order administration,
technical support, and reception. Support of sales/marketing and
representatives, distributors, dealers, end users. Knowledgeable in
staffing reorganization, development of training programs. Facilitator of
quality promoting greater efficiency, productivity, accuracy, cost savings.
Office/Business Management/Operations
Strong Computer Skills, Microsoft Office. Coordination in all areas of
Operation and Management. Risk management, review and update of liability
coverage. Management of administration, reception of staffing, functions,
HR, Accounts and Finance. Utilize financial data to improve profitability.
Prepare and control operational budgets, data entry. Leveraging profit &
loss report. Infuse effective strategies for the financial well being of
the company. Facilitate coordination and communications between all support
functions. Communication Certificates - Conflict Resolution & Anger &
Behavior Management, Interpersonal Skills, Team Building & Relationship
Management, Best Practices, Principles & Knowledge of Leadership.
Employment
01/09 to 08/12 City of Oakland
Oakland, CA Program Manager
. Coordinated, managed and monitored multiple departments in all areas
of organization.
. Reviewed, prepared operational budgets, financial statements and data
to improve profitability.
. Planned effective strategies for the financial well being of the
company.
01/05 to 01/09 S&F Fashions
Ceres, CA Owner
. Managed customer support, production/packaging teams and manufacturing
departments.
. Planned all support sales, marketing activities. Improved processes,
policies in support of organizational goals.
. Formulated, implemented departmental, and organizational policies and
procedures to maximize output.
. Monitored adherence to rules, inventory control, regulations and
procedures.
01/03 to 01/06 Home Depot
San Leandro, CA Operations Manager
. Liaison with top management.
. Assisted, implemented, managed the development of strategic plans for
operational activity.
. Coordinated and monitored the performance of various departments
involved in production, customer service, warehousing, pricing and
distribution of goods.
. Provided technical support where necessary.
05/02 to 01/05 IKEA
Emeryville, CA Operations Supervisor
. Established organizational structures with delegated tasks and
accountabilities.
. Recruited required staff along with supervision and evaluation of all
hired employees.
. Monitored, managed and improved the efficiency of support services
(IT, HR, Accounts, Finance).
. Facilitated, coordination and communications between all support
functions.
07/00 to 05/02 Horizon Beverage
Oakland, CA Merchandising Sales
Supervisor
. Administered all disciplinary actions (written, verbal, termination).
. Trained in the Operational use of electric pallet jack, reach truck
and order selector.
. Conducted routine store monitoring to ensure quality displays of
merchandise and products.
. Generated weekly reporting, maintained store communications with
operations.
Education
Devry Institute BS in Business Management
Oakland Tech High School General Education, Completed
Home Depot Professional Sales (Skills) Classes 1 & 2
National Trucking School Class A License