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Customer Service Medical Assistant

Location:
Portsmouth, NH
Salary:
32,000
Posted:
April 18, 2012

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Resume:

Carrissa E. Holt

*** **** **** ****

Eliot, ME **903

H: 207-***-****

C: 207-***-****

qmteph@r.postjobfree.com

Objective:

To obtain a position where I can utilize my computer and clinical skills to provide excellent customer service and patient care

Education:

• Associates Degree, Veterinary Technician - Feb. 2012 to Present

Penn Foster College, Scottsdale, AZ

• Certification of Completion, Phlebotomy – Sept. 2010 – Oct. 2010

Southern Maine Community College, South Portland, ME

• Associate of Science Degree, Medical Assistant – Jan. 2009 – Aug. 2010

Hesser College, Portsmouth, NH

• Certification of Completion, Veterinary Assistant – April 2008 – Dec. 2008

Stratford Career Institute Online, St. Albans, VT

• Associate of Applied Science Degree, Computer Aided Drafting – Sept. 2004 - May 2006

New Hampshire Community Technical College, Stratham, NH

Certifications:

• CPR & AED for the professional rescuer – Sept. 2011 – 2013

Work Experience:

Parts and Service – June 2001 - Present

Dover Marine, Dover, New Hampshire

• Order and sell parts for marine and small engines, oversee inventory control, marine engine registrations and warranties, and answer phone calls and provide excellent customer service, install/reinstall computer software/hardware, schedule appointments/meeting, look up parts on microfilm/Partsmart Software.

Other Experiences:

Internship/Externship:

Phlebotomy & Medical Assistant

Mercy Hospital; Portland/Westbrook, ME – 40 Hours Oct 2010

• Know the correct order of Draw and needle size per patient needs, worked a little bit with MediTech software, entering patients information, performed venipuncture with vacutainer tubes/needles, butterfly needles; median cubital,, cephalic, and basilic portion of the arm, performed capillaries with lancet on heels/fingers

York Family Practice, York, ME – 160 Hours July- Aug 2010

• Took vitals, performed ear irrigations, performed EKG’s/ECG’s, administered subcutaneous, intradermal, and intramuscular injections, performed Protimes, A1C’s and urinalysis, scheduled appointments, added new patients into system, and assisted with other administrative, duties and performed biller and coding procedures

Computer Skills:

• MedtiTech, eClinicalWorks, Paragon, AutoCAD 2006, SolidWorks, Mechanical Desktop 2008, Inventor, Microsoft Office 2007 MS-Word, PowerPoint, Excel, Works, Adobe Photoshop CS, Windows, Linux, Unix, MS-DOS, FrontPage, answering multi-line phones, type 40 WPM, data entry typing 20 WPM.



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