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Housekeeping Manager/Janitorial Manager

Houston, Texas, 77004, United States
35,000 +
April 30, 2011
Contact Info:

Cesar A. Aguilar **** Chenevert St, # C, Houston TX 77004 Phone: 801-***-****


• 10 + experience in managing Housekeeping/Janitorial Departments, training and managing personnel.

• 6 + years experience with auto-scrubbers, buffers, carpet cleaning and other cleaning equipment

• 3 + years experience managing laundry room operations

• Ability to multitask and perform everyday duties while directing a staff and interacting with upper management or building management

• Passion to lead employees to want to excel. Commitment to continuing self-development

• Confident, amiable and self-motivated, dependable and organized with a strong sense of responsibility

• Basic knowledge of Microsoft Word, Excel, Outlook and Power Point

• Bilingual Spanish/English


Janitorial Manager, JANITECH LLC, Orem, UT 2007 – 2011

• Responsible for delivering best customer services for commercial and industrial buildings

• Responsible of all aspects of upkeep and cleaning of the establishments.

• Managed JANITECH supervisors, janitorial personnel and supplies/equipment

• Schedule work duties, investigated complaints regarding services and took corrective/preventive actions

• Purchased janitorial supplies and equipment. Generated inventory report, hired, trained new and current employees and executed dismissals.

Housekeeping Manager, Nordstrom Stores, Salt Lake City, UT 2001 – 2007

• Main responsibility oriented to deliver best service experience to customers

• Management store cleaning activities, personnel and cleaning materials and equipment

• Responsible for department budget, materials & equipment purchases, monthly/yearly reports, employee work schedule, hiring, training and dismissals

• Coordinated activities with Sales Department Managers and Maintenance Manager to perform weekly detail cleaning of store

• Achieved Regional White Glove Recognition for two consecutive years

Housekeeping Manager, Best Western Hotels, Utah 1998 – 2001

• Delivered quality service in rooms, common areas (including sport and pools) to hotel customers

• Managed Housekeeping, Laundry Departments and personnel

• Inspected guest rooms/common areas and kept inventory of linens, equipment and supplies

• Ensured quality standards and specifications were met by performing daily QA/QC inspections and retraining/assisting personnel

• Updated rooms cleaning schedule according to daily sold room reports; prioritized room cleaning and verified status of departing guess. Maintained updated documentation and resolved issues with discrepant rooms

• Hired, trained/couched, scheduled, evaluated, counseled, disciplined and motivated employees

• Developed and maintained positive working relationships with others; listened and responded appropriately to the concerns of my team and other hotel employees

• Kept department inventory, purchasing and budget

• Achieved Best Western Cleaning Award 1999


• Equipment Basic Repair. Handling and management of Hazardous Chemicals, WAXIE, Salt Lake City UT

• Blood Pathogens Control and Prevention. CPR training, Nordstrom, Salt Lake City, UT

• BA Administration, University Of Honduras, CA