Melissa S. Gustafson

**** ****** *****

McHenry, Illinois 60050

Mobile: 815-***-****

qljmby@r.postjobfree.com

OBJECTIVE

To obtain the position of a phlebotomy tech providing challenges and responsibilities where I can thrive and utilize my expertise and skill set attained.

QUALIFICATIONS

Completed a 100 hour externship at Centegra Hospital in McHenry, IL and Centegra Crystal Lake Immediate Care Center. Received excellent staff and patient reviews. First 120 successful sticks recorded as well as all staff critiques. Graduated at the top of my class. Eligible to sit for the ASCP certification exam in late April 2011.

Excellent Inter-Personal skill set in which provides the ability to work with a wide ranging and diverse group of individuals.

Extremely focused and versatile, dependable, multi-task oriented professional.

Proven ability demonstrating flexibility, positive, emotionally stable with the ability to adapt effectively to ever changing conditions.

Excellent ability to prioritize, organize, and manage multiple, concurrent events, thus providing stability and normalization.

Strong Interpersonal skill set allowing for rapid and exceptional rapport with people. A proven and successful track record dealing with a diverse public environment and able to use my interpersonal skill set to provide a consistent, courteous, professional environment that focuses on Customer needs.

Excellent ability to analyze situations accurately and effectively allowing for successful resolutions.

Key Skills:

Interpersonal Communication: Significant experience dealing with a wide variety and dynamic people. Very effective in two-way communications, excelling in verbal as well as non-verbal communication. Ability to quickly adapt to a wide ranging of personalities.

Dependability: Take significant pride and value demonstrating my reliability as a person to others. My integrity, truthfulness, and trustfulness, are traits that I value to the best of my ability. My dependability has been a focal point of my life.

Team Player: I enjoy being around people, learning from others, sharing knowledge and encouraging development of others to achieve specific goals.

PROFESSIONAL EXPERIENCE

September 1998 to August 2010: Old Bridge Tavern, McHenry Illinois

2002 to 2010: Lead Bartender, Old Bridge Tavern

Primary responsibilities included serving a diverse group of customers, general operations, vendor and supplier management as well as customer management and satisfaction. Additionally, responsible for Stocking, Order Management, and Inventory Management.

2008 to 2009, 2010-present: Firewood Restaurant and Sports Lounge, McHenry Illinois

2008 to 2011: Bartender, Firewood Restaurant

Primary responsibilities included serving a diverse group of customers, balancing a cash drawer.

2007 to Present: Bruceski Motorsport/ Barge, McHenry Illinois

Co-Office Manager (Part-Time), Bruceski Motorsports

Primary responsibilities included General Office Management, Accounts Payables/Receivables, Payroll, faxing, Setting Appointments.

EDUCATION QUALIFICATIONS

*General Studies, High School Diploma, Crystal Lake Prairie Ridge High School, 1998.

*McHenry County College 1998-1999, 2009-present, working toward Associate in Science, transfer program at Harper College for Diagnostic Medical Sonography Program.

*Completed and graduated from the Phlebotomy Technician program at McHenry County College taught by Kushan MRxI Education. Eligible sit for ASCP certification Exam in April 2011.

REFERENCES AVAILABLE UPON REQUEST

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