SUSMITHA VALLIVEDU

** ***** ***** *****, *** # **1, Jersey City, NJ 07310

Phone: 201-***-****

Email: qkvn6b@r.postjobfree.com

Summary:

• Over 5 years of experience in handling Requirements Management and Business Analysis with hands-on Project Management skills.

• Over 3 years of experience as a Business Analyst in E-Commerce and E-Retail industries.

• Experience with large projects with ability to work on multiple tasks.

• Excellent communication and interpersonal skills.

• Indepth knowledge of SDLC using Rational Unified Process (RUP) methodology, water fall methodology and Agile methodology.

• Experienced in business process modeling.

• Experience in change control management and configuration management.

• Exceptional ability to maintain and build client relationships with business owners to identify, prioritize and document business requirements.

• Facilitated JAD sessions with business owners, IT teams and users to drive out detailed business requirements. Created BRDs(Business Requirements document)and maintained tra

• Transformed business requirements into functional specifications, focusing on workflow analysis and design, business process reengineering, user interface design, use-case modeling.

• Documented functional and non-functional system requirement to achieve business objectives.

• Reviewed Test Plans and Test Cases. Executed test cases. Experience with creating defects and resolving the assigned defects. Provided support to programmers to correct defects in the system.

• Worked with Quality Assurance team to provide input to testing activities. coordinated the UAT with the business users. Tracked results and Resolve issues. Also, used the knowledge of SQL queries while testing. Authored, Lessons learnt document after the implementation of the project.

• Use-Case development, UML Modeling with Microsoft Visio

• Experienced in interpreting data modeling, conducted feasibility studies, Authored System Requirements Specification (SRS), Scope Document, Applications Architecture, and Request for Proposal (RFP).

Education:

MASTER OF BUSINESS ADMINISTRATION, Financial Accounting, December 2005, GPA 3.66

Saint Joseph's University, Philadelphia, PA

BACHELOR OF COMPUTER APPLICATIONS, June 2001

Osmania University, Hyderabad, A.P, India

Certifications:

Certified in SAP R/3 Ver 4.7 by SAP America - Supply Chain Management, Business Process Integration and FI/CO

Certified in PMP Professional Development Units

Skillset:

C++, Java, Oracle 7.3, SQL, PL/SQL, Visual Basic 6.0, HTML, DHTML, XML, Java script and MS FrontPage, Test Director, Rational Suite, MS Word, MS Access, MS Excel 2010, Trained in Advance Excel 2010. MS PowerPoint, MS Visio, MS Project Server, TOAD, Dimensions, PVCS, Power Designer, MINITAB 14, Crystal Ball, RUP and UML, Quality center , VPMi, Negotiation Skills

Work Experience:

Bartronics America,Inc. Jan 2006 - Present

Instructor

Business Analysis Training March 2012

Projects:

1-800-flowers.com, Carle Place, NY Sep 2006- Dec 2008

Sr.Business Analyst

1-800-Flowers.com is one of the best internet retailers to offer gift solutions for every need.1-800- Flowers.com has acquired various brands. As a business analyst, I have primarily worked on the UOC (Universal Order Capture System) project. This project is to create “one system”, where the agents could place phone orders, bulk orders and corporate orders for various brands.

Responsibilities:

• Drive the project from start to finish.

• Requirements gathering and documenting. Gathered information from appropriate stakeholders through open-ended discussions in JAD sessions

• Analyzing the impacts to the ASIS system in order to enhance the ASIS system for the new brand.

• Analyzing the legacy systems for the brands.

• Defined scope, objectives, deliverables and timelines

• Documented Functional Specifications along with the UML diagrams.

• Involved in the user interface redesign process, worked closely with the User Experience Architect. Designed user interface screen wireframes/ prototypes/ mockups.

• Involved in the negotiations with various stakeholders during the Platform hardening process to strengthen the current application.

• QA support – validating the orders. Placed orders in the UOC application and in the legacy system (AS400).

• Created and executed test cases in the quality center.

• Involved in the user training manual preparation.

• Monitoring Production process and analyzed the production issues.

• Analyzing, how the data flows between various systems like the Web, UOC and legacy system.

• Involved in IBM Websphere Commerce basic training.

Environment:

MS Word, MS Excel, MS Visio, Paint, MS.NET (new application), Java Swings (Old Application), VPMi tool, Mercury Quality Center, MS Project

ETS,Princeton,NJ Jan 2006 –Sep 2007

Systems Business Analyst

The project is to enhance the E-business of Registering a candidate for competitive exams and Reporting the candidate test results. As a business analyst I enhanced the E- Commerce process flows of the Profile Management, order management, account management with people soft interface and scheduling and reporting process flows; Developed interfaces between the legacy system, the R&R (Registration and reporting) system and the third party systems. I was involved in resolving production support issues and also in reengineering the Data modeling for future enhancements.

Responsibilities:

• Authored technical specifications and supplementary specifications for the interfaces to the legacy systems. Defined data elements for a clear understanding between all the stakeholders.

• Created and reviewed Business Requirements Document.

• Created and reviewed functional requirements Document and technical specifications document with the necessary stakeholders.

• Helped define the tasks and deliverable target dates in the project plan.

• Analyzed Change requests and provided impact analyses for the change request.

• Supported testing team by defining test scenarios and reviewing their test scripts.

• Supported development team by providing technical expertise, participating in unit testing, closing any gaps and providing any necessary clarifications on the use cases / specifications.

• Supported the implementation phase by providing any user training needed.

• Interacted with the development and testing teams regarding issues in the current builds to clarify the requirements and to prioritize the issues for future builds.

• Led walkthroughs to high-level stakeholders to review major functionality and obtained sign off. Gathered any modification requests from the users and updated the developers.

• Participated in requirement analysis, Use Case Design, use case documentation and Validation Process to turn over to Development. Communicated any changes to development and testing teams after the use case is baselined.

• Participated in data analysis and data validation process.

• Enhance digital Asset Management process in sharepoint. Created user interfaces and screen prompts. Maintained Error messages document. Maintained data elements spreadsheet. Documented security requirements and Business rules artifact.

• Created logical data models and created Data Mapping artifact for the data elements exchanged between the R&R system and the legacy or the third party system.

• Experience with production support issues and process.

• Create and maintain Use Case modeling, internal and external workflow and data modeling.

Environment:

MS Word, MS Access, MS Excel, MS Visio, MS Project Server, TOAD, SQL, Dimensions, PVCS, Power Designer, People soft, Java , Oracle

Saint Joseph’s University, Philadelphia, PA Jan 2003 – Dec 2005

Department of Management, Research Assistant, Summer 2005

• Literature Review to develop Event Study Methodology for Preventing Childhood Obesity project

Department of Management, Graduate Assistant, Fall 2005, Spring 2005

• Administrative duties, data entry into Excel spread sheets and analyzing data, answering telephone and helping professors with their teaching material and grading.

Center for Food Marketing, Marketing Research Agent, summer 2004

• Conducting Telephonic Interviews

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