Housekeeping

CHANDRA BAHADUR ADHIKARI

Mobile: +971*********

Email: ************@*****.***

Permanent Address:

Pahari-2 (Buddhachowk)

Morang, Nepal

Current Address:

Jumeirah Group

Oasis Village

P.O. Box- 11417

Dubai, UAE

Objective

To utilize my experience in the hotel industry, to work in a challenging and stimulating environment, where I can learn new skills and share my learnt knowledge.

Personal Information

Place and Date of Birth : Libang-4, Taplejung, Nepal, (11th June, 1977)

Gender : Male

Religion : Hindu

Civil Status : Married

Height/Weight : 168 cm / 68 kg

Passport No. : 2332649

Citizenship : Nepalese

Education Qualification

1. S.L.C. (School Leaving Certificate), from H.M.G. Board of Nepal

2. I.A. (Intermediate in Arts), from Tribhuvan University, Nepal

3. I.Com. (Intermediate in Commerce), from Tribhuvan University, Nepal

4. B.Ed. (Bachelor’s in Education), from Tribhuvan University, Nepal

5. M.A. (Masters in Arts), from Tribhuvan University, Nepal

Training Undertaken

1. 2 months Housekeeping Institute training at Basematic Pvt. Ltd., Pulchowk, Lalitpur, Nepal

2. 1.5 months Housekeeping Industrial training at Woodlands Dynasty Plaza Hotel, Kathmandu, Nepal

3. 15 weeks Housekeeping Industrial training at Hyatt Regency, Kathmandu, Nepal

4. 3 months Housekeeping Order Taker training at Burj Al Arab Hotel, Dubai, U.A.E.

5. 3 months Housekeeping Team Leader training at Burj Al Arab Hotel, Dubai, U.A.E.

6. 3 months Food and Beverage production (F&B Kitchen-Cook) training at Burj Al Arab Hotel, Dubai, U.A.E.

Working Experience

• March2008 – At present: Housekeeping Attendant at Burj Al Arab Hotel, Dubai, U.A.E.

• August2005-March2008: Housekeeping Attendant at Hyatt Regency Hotel, Kathmandu, Nepal.

• November 2000- March 2003: Secondary Level Social Studies and English Teacher at Shree Panchakanya Secondary School, Kathmandu, Nepal.

• December 1996- October1998: Primary Level Math Teacher at Angel Lord Academy School, Kathmandu, Nepal.

Job Description

Duties and Responsibilities:

1. To clean guest rooms to standards.

• Look at each room through the eyes of the guest and using attention to detail meet or exceed the required cleaning standards

• Clean and disinfect all bathroom fixtures and surfaces

• Change and make beds

• Sweep and mop floors and/or vacuum carpet

• Dust and polish all furniture and fixtures

• Empty all refuse containers and adhere to all recycling policies

• Spot clean any walls, trim, moldings, windows, door frames as needed

• Replenish all amenity supplies and linens in guest rooms

• Organize and maintain adequate supply of relevant items on the cart and in the stock room

• Meet the quality and productivity requirements.

2. To identify, act and follow up on maintenance deficiencies and opportunities with the Maintenance Department.

• Check the room and public areas for any maintenance deficiencies and report them to Maintenance

3. Adheres to all health and safety standards.

• Be aware of all chemicals used in any of the cleaners/tools used on the job and utilize following safety guidelines

• Follow all guidelines outlined in the Health & Wellness manual

4. Provides a high standard of customer service by communicating with guests and helping them with any needs they have.

• Respect the guest’s privacy, security and personal belongings and follow appropriate procedures

• Follow proper guest etiquette – respectful, friendly, and polite to all guests, using the guest name where possible adhering to the Community Codes

• Familiar with all hotel amenities

• Use my knowledge of the local area to help guests enjoy their stay

Preferred Knowledge and Qualifications:

• Attention to detail and thorough, excellent interpersonal skills

• Physically fit and able to work well under pressure-able to push, pull, lift up to 50+lbs; able to bend, crouch and kneel with comfort

• Enjoy seeing a finished product

• Team player and demonstrate organizational skills

• Work laterally with departments to convey concerns and come to solutions

• Hard Working; enjoy being physically busy and active Team Player

• Able to understand the English language, both orally and written as well as speak the English language clearly so as to communicate with colleagues and guests

• Able to work well independently with minimum supervision

• Able to make decisions individually and show problem solving ability

• Able to work on weekend shifts, overtime if required in peak periods.

Essential Skills:

Working with others, decision making, job task planning and organizing, finding information, continuous learning

Additional Qualification

- Awarded as Hystar Gold- fourth quarter of the year, 2007

- Awarded as Hystar Platinum- third quarter of the year, 2007

- Ability in using personal computer and other office utility

- Familiar with Microsoft Office - such as Microsoft Word, E-mail and Internet using

- Ability to work in all Housekeeping sub department including Room, Public Area, Order-Taker, Linen room, Uniform and Valet Room

- Familiar with Hot SOS (Hotel Service Optimization System)

Hobbies

Reading Books, Listening Music, Playing; volleyball, Football, Table tennis, Billiards & Badminton

Passport Detail

Passport Status

Passport No. : 2332649

Date of Issue : 18/10/2004

Date of Expiry : 17/10/2014

Visa status

Date of Issue : 17/04/2011

Date of Expiry : 16/04/2014

Visa Issued country : UAE (United Arab Emirates)

I hereby declare that the foregoing information is correct to the best of my knowledge and belief.

Applicant

Chandra Adhikari

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