Quality Engineer /Manager
Resume:
JERRY L. CARPENTER
Warren, Ohio 44484
Cell: 330-***-****
**************@*****.***
QUALITY ASSURANCE PROFESSIONAL
Experienced quality assurance professional with strong hands-on technical skills. Recognized for ability to work effectively with and motivate employees at all levels of the organization. Experienced with AS9100, ISO 9000 and QS 9000.
PROFESSIONAL HISTORY
Goodrich Landing Gear, Cleveland, Ohio
Quality Supervisor – Metrology & Coordinate Measurement
April 2006 to August 2010
To meet business needs I resumed the supervisor role for Coordinate Measurement and was asked to assume oversight of Metrology. As such, I have the responsibilities as outlined below in addition to managing in excess of 5000 active IM&TE for two facilities.
Metrology also manages equipment loaned to us by our customers as well as IM&TE we loan to our supply chain.
Quality Engineer September 2005 to April 2006
This position assists in the review of contract requirements and establishing methods and procedures for inspecting and evaluating the quality of products and/or necessary controls to assure compliance. Establish requirements for First Article Inspection of hardware to drawing specifications.
I am an active member of the Material Review Board for preliminary review and approval of dispositions and also participate in Change Control Boards. Analyze process data for trends and issues and follow through with effective corrective action. Lead and/or participate with cross functional teams to solve and/or prevent issues. Support internal/external process and quality systems audits.
Quality Supervisor - Coordinate Measurement May 2004 to September 2005
Train, plan and assign work to hourly plate/cmm inspectors and provide support to the general and NDT inspectors. Perform preliminary MRB review of nonconformance tags for completeness and ensure proper identification and segregation of suspect parts pending disposition. Provide internal and external corrective/preventive action as needed. Ensure compliance to company rules, regulations, procedures and union contract. Maintain records of all department inspection activities. Also serve as an internal auditor and Lean practitioner.
Therm-O-Link, Inc. Garrettsville, Ohio April 2003 to April 2004
Quality Manager
Updated and managed quality programs designed to ensure quality control for a wire & cable manufacturing facility. I served as the ISO Management Representative and customer contact for nonconformance complaints, return authorization, corrective actions, and led Material Review Board.
• Achieved upgrade registration to ISO 9001:2000 and approved supplier listing for the Defense Supply Center Columbus
Bettcher Manufacturing, LLC, Cleveland, Ohio 2001 to 2002
Quality Manager
Planned, coordinated and directed quality programs designed to ensure quality control and quality assurance for manufacturing facility with $145 million in sales. Served as ISO Management Representative and led internal audit team reporting to Company president. Provide quality assurance support to Mexico facility. Customer contact for nonconformance complaints, return authorization, corrective actions, and led Material Review Board. Manage six employees including Inspectors and Inspection Supervisor.
• Exceeded 25% reduction goal for External PPM by over 50%. Efforts resulted in reduced customer complaints and lower costs.
• Achieved 30% reduction in scrap by monitoring processes, improved quality of product and working with customers to define suitability of product for use
Quality Engineer 2000 to 2001
Led development team, provided training and led internal audits to achieve ISO 9002:1994 registration. Implemented an ACCESS based Material Traceability system which reduced paperwork and time to document material for each operation.
Brown & Sharpe Aftermarket Service, Wixom, Michigan 1998 to 2000
Field Service Engineer
Performed calibration, preventative maintenance and repair of Brown & Sharpe, Sheffield, Ziess and Leitz CMM product lines at customer sites utilizing PC-Dmis, DirectInspect, MicroMeasure IV software.
Commercial Intertech, Youngstown Stamping Division, Youngstown, OH 1977 to 1997
Quality Systems Facilitator 1995 to 1997
Responsibilities: QC Technician, lead internal auditor, develop quality system procedures and provide training to for compliance with QS-9000 / ISO 9002.
Quality Control Technician 1986 to 1997
Performed receiving, first-article, in-process and final inspection. Developed quality plans, inspection instructions, and participated in MRB review. Schedule, perform and maintain records for gage calibration. Programmer CMM Sheffield Cordax 1808 MEA
Drafter / Checker 1977 to 1986
Reviewed work of six drafters. Researched DIN, ASTM, SAE and other standards to develop and maintain company engineering standards for global operations.
EDUCATION
Associate Degree, Mechanical Engineering Technology
Kent State University, Trumbull Campus, Warren, Ohio
QS-9000 / ISO 9000 TRAINING
ISO/QS-9000 Auditor / Lead Auditor (RAB accredited, Stat-A-Matrix)
Introduction to QS-9000 / ISO 9000 (Jan Roovers Associates)
Documentation requirements of QS-9000 / ISO 9001 (Excel Partnership, Inc.)
Internal auditing to QS-9000 (Excel Partnership, Inc.)
ADDITIONAL SKILLS AND TRAINING
ASQ – CQA # 41051, Certified Quality Auditor earned June 2010, expires 6/30/2013
ASQ – CQE # 51157 Certified Quality Engineer earned June 2007, expires 6/30/2013
ASQ – CQT # 06244, Certified Quality Technician since 1991
Lean Practitioner, Goodrich August, 2004
ANSI 14.5Y Geometric Dimensioning and Tolerancing
NDT Level II, MT May 1990 - 1996
American Society for Quality, ASQ, member since 1990
Facilitator for Total Quality Management process, two years
Certified Instructor for Development Dimension Int’l, Pittsburgh, PA
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