Management Customer Service Human Resources Sales
** *. *** **** ***. | Oshkosh, WI **901
920.***.**** | email@example.com
Top-performing, highly-motivated, and conscientious management professional with many years of experience and a strong track record of demonstrable success in a wide range of management applications. Honest, dependable, and dedicated self-starter who leads by example with a tireless work ethic. Consummate professional passionate about safety and driven to exceed expectations. Team player with excellent communication and interpersonal skills.
- CORE COMPETENCIES -
Production Management | Safety Management | Engineering | Customer Service | Personnel Management | Quality
Assurance Training and Development | Team Building and Leadership | Information Technology | Payroll | OSHA
Standard Operating Procedures | Microsoft Office Suite | SAP | Windows Server and Hardware
- PROFESSIONAL EXPERIENCE -
K & L CLEANING SERVICES, Oshkosh, Wisconsin 1997 – Present
Plan, direct, and oversee all day-to-day operations of this residential and commercial cleaning business, ensuring a consistent, quality customer experience. Lead and supervise 10-12 employees. Develop and maintain client relations. Manage safety-awareness programs, oversee test for environmental hazards, and create and maintain safety manual.
Developed and implemented creative advertising, resulting in increased revenue of 100% in sluggish economy
Created and uploaded a personalized webpage www.kandlcleaningservices.com utilizing HTML programming
KIMBERLY CLARK CORPORATION, Neenah, Wisconsin
Process Reliability Representative 2002 – 2005
Increased productivity by quickly identifying, diagnosing, and resolving all inadequate machine run-ability issues.
Wrote over 200 Standard Operating Procedures per Occupational Safety and Health Administration regulations
Developed, implemented, and documented safety programs that played key role in achieving a million safe hours
Operator Trainer 1989 – 2005
Trained, developed, and mentored personnel in various methods of safely operating eight paper-converting machines.
Mill Safety Team Administrator/Coordinator 1997 – 1998; 2001 – 2002
Led and directed approximately 30 hourly production employee in daily work functions. Tracked payroll for all employees. Organized, facilitated, and presented pre-shift machine-information meetings, as well as safety meetings.
- EDUCATION -
Associate’s Degree, Safety Engineering Technology (4.0 GPA)-Fox Valley Technical College (12/11)
Certificate, Safety and Occupational Health (4.0 GPA) – Fox Valley Technical College (12/10)
Associate’s Degree, Supervisory Management (3.5 GPA) – Fox Valley Technical College (05/09)
Associate’s Degree, Sales and Marketing (3.5 GPA) – Fox Valley Technical College (12/84)
Certificate, Integrated Resource Management (4.0 GPA) – Fox Valley Technical College (05/09)
Certificate, IT Help Desk PC Support (4.0 GPA) – Fox Valley Technical College (05/09)
Achieved Dean’s List honors numerous times throughout studies with a 3.67 GPA.
- COMMUNITY INVOLVEMENT -
Member of support group for parents with children with Leukemia at UW Children’s Hospital in Madison
Served as a Family Council Chairperson for North Point Medical and Rehabilitation Center
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