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Customer Service or Administrative Support

Location:
Los Angeles, California, 90064, United States
Salary:
$15+ per hour
Posted:
March 28, 2008
Contact Info:
[***] ***-**** ** **********@*****.***


Name: Leticia Carol Traya-Storms
Address: Los Angeles, 90064 United States
Primary Phone: 424-*******
Email: **********@*****.***
Languages Spoken: English - United States

OBJECTIVE: A career in Hospitality Industry where I may be a resourceful employee


EMPLOYMENT HISTORY

March 2008: Transferred from Nevada and Registered with Adecco Services,
West Los Angeles, CA

Employer: MGM Grand Hotel & Casino Title: Temporary Administrative Assistant
Location: Las Vegas, NV Duration: 3/8/2006 1/4/08 Job Duties: Reception and photographed employees for ID Badges; temporary administrative assistant; assistant to 3 engineering operations managers; assist in employee surveys for human resources; Secretary to 2 Sales Managers in Conventions Sales at Mirage Last assignment: 10/24/07-1/4/08 - Supervising crew of 8 people in Compliance Department project

Employer: Catholic Charities Title: Receptionist Location: Las Vegas, NV Duration: 9/2005 - 3/8/2006 Job Duties: Manage front desk: Answer phones, enroll participants in events, classes and field trips, make coffee, serve food at events, take care of library.

Employer: IHR Research Title: Marketing Research Telephone Interviewer Location: Las Vegas, NV Duration: 07/2004 - 06/2005 Job Duties: Survey Interviewing people on phone to acquire data for consensus and data extraction marketing purposes

Employer: Int’l Comm Research Title: Marketing Research Telephone Interviewer Location: Las Vegas, NV Duration: 12/2003 - 05/2004 Job Duties: Survey Interviewing people on phone to acquire data for consensus and data extraction marketing purposes

Employer: Adecco Title: Administrative Assistant Location: Las Vegas, NV Duration: 05/2002 - 07/2004 Job Duties: Assisted Sales Dir. of Marketing at major casino on short-term assignment; Secretary/Receptionist of major property management; Medical Insurance Biller for major diagnostic lab testing facility; Sales Representative at Von's market

Employer: Manpower, Inc. Title: Secretary/Receptionist Location: Las Vegas, NV Duration: 03/2003 - 11/2005 Job Duties: Assisted in secretarial/reception duties in Human Resources, Clark County Library; Reception in 1-day seminars; Reception at SEMA Trade Show

Employer: Hertz Car Rentals Title: Transporter/Hiker Location: San Francisco, CA Duration: 05/2001 - 12/2001 Job Duties: Transported new and out-of-state rental cars to other counties to and from San Francisco; Hiked clean and dirty cars to and from rental area to car wash

Employer: Hospitality Group Title: Administrative Assistant/Receptionist Location: San Francisco, CA Duration: 10/2000 - 05/2001 Job Duties: Assisted Sales Director of Marketing. Screened calls for dir & 10 reps. Faxed reservation confirmations for dept. Checked showrooms for reps to show business reps of companies. Responded to request for information, assembled brochures, and mailed to clientele.

Employer: Manpower, Inc. Title: Secretary/Receptionist Location: San Francisco, CA Duration: 10/2000 - 01/2001 Job Duties: Shared duties of Secretary/Receptionist in Regional Office of Healthcare Insurance Company

Employer: Manpower, Inc. Title: Secretary/Receptionist Location: Westwood, CA Duration: 08/1998 - 03/2000 Job Duties: Scanned law text books at UCLA law library; Assisted in secretarial/reception duties in property mgt of LA Family Court; Customer Service and Marketing Interviewing assignments as well

EDUCATION

Major: Transfer credits for University School: Marymount College Location: CA
Major: General Studies School: Seattle Pacific University Location: Seattle, WA

SKILLS AND ABILITIES
Typing-60+wpm (Tested 3/08); Microsoft Office-5 years; 10-key (touch); OnmiProScanner;
Delphi-; Paris Data base-6 months; Antrim11-Tios database

HONORS AND ACTIVITIES

Acknowledge for Secretarial skills in completing deadlines in paperback "How to Apply for Pediatrics Residency," by Dir. of Pediatrics, Cedars-Sinai Medical Center, 1989

Honorary Alumna, Marymount College, Rancho Palos Verdes, CA