Wanda “Denise” Davis

*** *** *****

Statesboro, GA 30461

Phone Number: 912-***-****

Cell Number: 912-***-****

OBJECTIVE:

To obtain a position as a Service Representative/Claims Representative within a well established company with the opportunity for advancement and long-term employment.

WORK EXPEIENCE:

June 2000-July 2009

Phillips Lifeline, Inc.

Job Title: Field Installation Representative

• Installed and serviced lifeline equipment for patient use

• Programmed in setup data for lifeline equipment operation

• Managed customer service equipment complaints

• Installed customer lifeline equipment and service as a Field Installation Representative—managed services for a two-hundred plus mile region

October 1992-May 2009

Ogeechee Home Health Agency, Inc. (A Gentiva Company)

Job Title: Intake Coordinator and Payroll Specialist

• Typed MD 485 orders, SOC, and recertification and discharges

• Managed end-of-month billing and daily census

• Performed data entry for OASIS and admission and billing

• File medical records, scheduler and experienced home health care provider

• Maintained and gathered quality Improvement data—Performance Improvement team member gathering data for operational processes

• Managed company payroll ( PCTC)—managed and maintained payroll operations for fifty plus employees

• Managed and processed all customer data for client acceptance as an Intake Coordinator—managed all intake information within a nine county operation as a one person operation to include insurance verification exceeding past company records for three months (March, April and May 2009)

• Proficient in multi-line phone operations—maintain, receive and respond to customers within a busy nine county regional operation

• Proficient in Microsoft Office—Word, PowerPoint, Excel, and Access

Skills and qualifications were obtained through personal experiences, on-the-job training and formal education.

EDUCATION AND TRAINING:

Diploma, Business Administrative Technology, (Completion Date: September 2010)

Ogeechee Technical College Statesboro, GA

Certificate, Medical Coding, (Completion Date: March 2010)

Ogeechee Technical College Statesboro, GA

Certificate, Microsoft Office Applications Professional, 2009

Ogeechee Technical College Statesboro, GA

Certificate, General Office Assistant, 2009

Ogeechee Technical College Statesboro, GA

Certificate, Coding Resources: Your Compass to Improved Outcomes, 2007

PPS Plus University Biloxi, MS

Certificate, Traversing Diabetes: The ICD-9 Quicksand, 2007

PPS Plus University Biloxi, MS

Diploma, Marketing and Management, (Transfer Credit)

Swainsboro Technical College Swainsboro, GA

PROFESSIONAL ORGANIZATION:

Member of the American Health Information Management Association (AHIMA)—founded in

1928 to improve the quality of medical records.

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