Suzette Gregory

302-***-****

qctztu@r.postjobfree.com

Objective: To obtain a fulfilling position in an established, fast paced healthcare environment with room for growth and advancement that will utilize my knowledge and

skills to their fullest potential.

Skills:

* Excellent organizational procedures * Healthcare ethics integrity

* Strong patient relations * Multi-tasked

* HIPPA /OSHA Compliant * Process incoming and outgoing mail

* Daily billing, CPT/ICD-9 coding * Maintain a user friendly filing system

* Outstanding telephone etiquette * Filing, coping, faxing, scanning

* Appointment scheduling * Eagerness to learn

* Patient chart preparation and maintenance * CPR certified, to be updated soon

Computer:

Brightree DME Billing Software, OPIE Practice Management Software, Zirmed, Navinet, Internet Explorer, Email, Microsoft Office, QuickBooks

Experience:

Medical Billing-Insurance Specialist/

Orthotic Fitter Avenue Medical Dover, Delaware March ’11 – August '11

Prepare clean claims for submission to insurance companies; post daily insurance payments, with secondary, tertiary and patient account follow up; contact insurance

companies about denied claims; collect correct information as needed for denied, partial paid claims; post daily patient payments; send out patient responsibility

statements; patient financial counseling; obtain/verify patient insurance information, obtain authorizations/predeterminations; fill medical records request; put in place the

practice of collecting copays, coinsurances, deductibles and obtaining Medicare ABNs and proper documentation; contact medical/attorney offices to obtain certain patient

information as needed; create new office documents, maintain an organized and user friendly filing system and other various office duties. As an Orthotic Fitter I evaluate

patients, including a short medical history, measure, fit and deliver a Custom Fit Off the Shelf orthotic appliance in accordance to a physician’s prescription.

OA/Orthotic Fitter Independence P & O Dover, Delaware February ’09 – February ‘11

My duties included but not limited to the following: Overseeing all front desk duties, maintaining a full schedule for the Practitioners, scheduling them for home/hospital

visits, ordering/inventorying office and clinic supplies, obtaining/verifying patient insurance information, obtaining authorizations/predeterminations, scheduling patient

evaluations/follow ups, scheduling physical therapy for prosthetic patients, keeping on track with non-compliant patients, filling medical records request, daily billing and

ICD-9 coding, collecting co-pays, co-insurances, deductibles and obtaining Medicare ABNs, contacting medical/attorney offices to obtain certain patient information as

needed, creating new office documents, maintain an organized and user friendly filing system and other various office duties, organizing group activities for our prosthetic

patients outside of the office; As a Orthotic Fitter I evaluated patients , including a short medical history, measuring , fitting and delivering a Custom Fit Off the Shelf orthotic

appliance in accordance to a physician’s prescription.

OA/Orthotic Fitter Hanger P & O Newark, Delaware August ‘05 – February’09

My duties included but not limited to the following: Overseeing all front desk duties, maintaining a full schedule for the Practice Manager, scheduling him for home/hospital

visits with patients, ordering/inventorying office and clinic supplies, obtaining/verifying patient and insurance information, scheduling patients appointments with our office,

keeping on track with non-compliant patients, medical records request, daily billing and coding, contacting other medical/attorney offices to obtain certain patient

information, creating new office documents, maintain an organized and user friendly filing system and other various office duties.

Office Manager/

Chiropractic Assistant Dover Pain Center Dover, Delaware February ‘05 – August ‘05

My duties include but not limited to the following: Overseeing all front desk duties, maintaining a full schedule for the Chiropractor, scheduling him to visit and/or arrange

lunch meetings with referring physicians and attorneys, ordering/inventorying office and clinic supplies, obtaining/verifying patient and insurance information, scheduling

patients appointments with our office and consulting doctors, keeping on track with non-compliant patients and with their appointment with referring physicians, medical

records request, daily billing and coding, contacting other medical/attorney offices to obtain certain patient information, creating new office documents, maintain an

organized and user friendly filing system, marketing for the two local offices, set up patients on or with the following: moist heat, ice, ESU, traction and supervise exercising,

among other various office duties.

Office Manager/

Physical Therapy Aide Blue Hen P.T. Wilmington, Delaware March ’04 – February’05

My duties include but not limited to the following: Overseeing all front desk duties, maintain a full schedule for the Chiropractor, scheduling him to visit and/or set up lunch

meetings with referring physicians and attorneys, ordering clinic and office supplies, taking patient information, scheduling patients appointments with our office and

consulting physicians, keeping on track with non-compliant patient, verifying insurance, obtain pre-certs and/or authorizations from various insurance companies, sending

medical records to requesting parties, daily billing including CPT/ICD-9 coding, contacting physicians’ offices for certain patient information, creating new office documents,

chart organization, help set up patients on moist heat, ice, ESU, traction, performing ultrasounds, and/or supervising exercises, laundry and other various office duties.

Front Desk Receptionist / ENT & Facial Plastic Surgery / Dover, Delaware / March 1999 – May 2001

Front Desk Receptionist / Dynamic Physical Therapy Bear, Delaware / August 1997 – March 1999

Suzette Gregory

302-***-****

suzgreg @ gmail . com

Education-Internship-Training:

Delaware Technical and Community College

● Medical Billing and Coding Certificate Course

● Medical Terminology Allied Health Course

● Physical Therapy Aide

● Medical Math

● Anatomy and Physiology

Barker Physical Therapy

Kent General Hospital

Internship

● Ascertain general office rules and protocols

● Exposed to different insurances, Verified patient insurance

● Scheduled patients and collected co-pays

● Communicated with other physicians’ offices

Certificates of Achievement / Completion

● Truform OTC - Graduate Orthotic Fitter

● Acor - Footwear Training Course

● Trulife – Bra and Breast Form Fitting, *ABC 6.5 Credits

● Hanger – Bloodborne Pathogens Training

● Hanger - HIPPA Privacy Rule

● Hanger – PCC Administrative Compliance Training

● Hanger – Clinical Administrative Compliance Training

● Hanger – Practitioner Compliance Training

● Hanger – General and Anatomical O & P Terminology, *ABC .75 Credit

● Hanger – Specific Terminology for O & P, *ABC .5 Credit

● Hanger – Ethics in Coding, *ABC .5 Credit

● Hanger – Coding for Orthotics, *ABC 1 Credit

● Hanger – Coding A-Z’s of TLSOs, *ABC 1 Credit

● Hanger – Effectiveness of Clinical Documentation

● Hanger – Clinical Documentation: S.O.A.P. Notes and Medicare Documentation Requirements, *ABC 1 Credit

● Hanger – Orthotic Encounter Form Documentation

● Hanger – Basic Orthotics, *ABC 1 Credit

*ABC- The American Board for Certification in Orthotics, Prosthetics & Pedorthics

References and Letter of Recommendation available on request

Contact this candidate