cell: 317-***-****: firstname.lastname@example.org
Well-organized and motivated Administrative Assistant with experience in an office setting.
Summary of skills
• Critical thinker
• Energetic and organized
• Self-starter with professional manner
• Excellent communication skills
• Highly organized with superior attention to detail
• Microsoft Office, Excel, PowerPoint
• 10-key proficient
• Telephone skills
April 2011 to March 2012
Champion Chrysler Jeep Dodge- Indianapolis, IN
Developed new customer relations through telephone contact and sales activity. Managed incoming and outgoing calls for busy office. Communicated with customers via phone and in person to obtain payments on outstanding accounts or accounts requiring deductibles. Handled, processed and distributed confidential customer information. Provided efficient customer service to clients.
March 2010 to April 2011
Flapjacks- Lebanon, IN
Increased customer loyalty through meeting needs and wants and providing efficient service. Successfully resolved numerous customer issues per week.
Assisted with handling customer money and working the cash register. Served customers and assessed all customer needs. Responded and resolved all customer issues.
November 2007 to November 2008
Managed all customer money. Served customers in a proficient and timely manner. Responded to all customer requests. Completed all tasks efficiently and on time.
Western Boone Jr./Sr. High School
Received recognition for my outstanding academic achievements by receiving my academic honors diploma.
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