Manager Customer Service

Location:

Posted:

October 14, 2012

Nancy O. Frey

*********@*****.***

Objective To apply my experience, drive and teambuilding skills to a leadership position in a production environment.

Education Lincoln College of Technology, Norcross, GA, 2007

Associate’s Degree in Business Office Administration

Courses of study: Microsoft Office, Accounting, Human Relations

GPA: 4.0

Work Production Manager, OneUp Innovations, Atlanta, GA

Experience February 2008 - June 2012

Managed over 50 employees including hiring, training, supervision, and evaluation

Planning, scheduling and managing production processes

Liaised with shipping/receiving and customer service departments

Worked in other positions including machine operator, production planner, and cutting manager prior to becoming production manager in 2010

Group leader, Hansgrohe Inc., Alpharetta, GA

January 2001 - September 2006

Worked as a group leader in the faucet assembly and retail packaging departments

Maintained inventory

Entered daily production and scrap

Pulled orders and facilitated order fulfillment

Operated stand up forklift

Spinner, Mohawk Industries, Dahlonega, GA

August 1998 - January 2001

Operated spinning machine

Performed preventative maintenance on equipment

Racker/Unracker, Macklanburg Duncan, Gainesville, GA

1996 - 1998

Racked and unracked metal extrusions

Skills Microsoft Office, SAP, ADP, GCS

Fork Lift certified

Fecken Kierfel operator, Lectra operator, ETON Handling System

OHSA Introduction to Safety and Health Management