Zahraa A. Al-Jawadi

**** ****** **.

Orlando, FL 32828

qb7fbx@r.postjobfree.com

Tel: 407-***-****

D.O.B. 05/18/1962

Personal Statement

I am a reliable, loyal, and hard working person who has the ambition to succeed. Although my field of expertise is translation and Law, I love to learn new aspects and work on them. I get along well with others and love to talk with people and help them, I also love team work, my teams success is my success. I am seeking a position where I can develop and excel while giving my best to an employer.

I’ve worked at Ladybird Daycare.

I worked at Disney world.

And my current job is with Paradise Shops at Orlando International Airport.

Work Experience

Sales Associate and Customer Service, (September 2011- Till now)

Paradise Shops, Heritage Booksellers, Orlando International Airport, Orlando, Florida, United States

My job contains merchandise, stock, cashier, and customer service.

I meet a lot of people from all over the world and that please me because I love greeting, talking, helping, and dealing with people, also talking different languages help me a lot with that. My passion is providing comfort and assistance to others.

Merchandise and Customer Service, (May 2011)

Disney World, Animal Kingdom, Orlando, Florida, United States

Working at Disney world gave me the opportunity to meet tourists who visit Florida to have fun and enjoy their vacations, and that was our duty by offering them the best hospitality.

Social worker (Mar 2008- Apr 2011)

International relief and development organization, Amman, Jordan

I worked as a social worker "field worker", with survival

Iraqi families, collecting personal information about them, the problems they face and helping them resolve these problems, writing reports about every thing to my supervisors. My responsibilities include also providing intake functions, coordination of program activities; development and implementation of specialized programming such as job placement and retention, family budgeting, enforcement of policies and guidelines set by the program of residents; facilitate communication between residents and Program Coordinators at the International Relief and Development Organization to ensure the provision of quality services; be familiar with requirements for healthcare, and helping their children with their education.

World team (Jul 2004- Jul 2008)

Herbalife Company, Amman, Jordan

Customer Service/talking with clients in a friendly way, hearing their complains, making nutrition programs with a follow up until they have satisfied results.

Supervisor/ supervising a team of distributors.

Retailing and recruiting, along with giving lectures about inside and outside nutrition.

English-Arabic interpretation for foreign lecturers.

Secretary (Jan 2004- Jul 2004)

Canada and Quebec consultant, Amman, Jordan

Customer Service,

Making interviews with clients who want to immigrate to Canada and Quebec calculating their points to see if they qualify for the employment immigration program.

Translating and filing paper work.

Doing computer work.

Education

University of Mosul, Mosul, Iraq.

French Literature, bachelor degrees 1980-1985

Law, bachelor degrees 1994-1998

Skills and Languages

Computer and Typing

Arabic, English, and French.

References

Sehada Aganovic, Catholic Charities of Central Florida, Inc.

Phone number: 407-***-****

Jeffry Pipes, general manager, The Paradise Shops.

Phone number:757-***-****

Tabitha Bolanos, team leader, The Paradise Shops.

Phone number:407-***-****

Contact this candidate