Laurenda Leonis

**** ******* **** ** **, Apt. **p

Marietta, GA 30067

770-***-****

qa7lbr@r.postjobfree.com

______________________________________________________

Objective To obtain a position as a public administrator at a growing corporation

Education Edward Waters College, Jacksonville Florida

Bachelor of Business Administration, Business administration (May 2007)

Strayer University, Atlanta Georgia

Master of Public Administration, Public administration (May 2011)

• Senior Thesis: Immigration Laws and Regulation in the US, 1880-2010:

A Historical Analysis

Experience Capital Transportation Solutions Inc, Vaughn Road, Kennesaw GA

Logistics Freight Coordinator (February 2008- present)

• Process shipment movements with various logistic carriers by tracking shipment daily status

• Assist with claims and conflict resolutions

• Manage 60-85 daily routine shipment order for processing

• Assist clients with billing acquisitions concerns for company accounts

Assurant Solutions, Commerce Ave, Duluth GA

Customer Care Specialist (August 2007-January 2008)

• Managed 75-90 homeowners mortgage insurance inquires

• Coordinated insurance loan set up with mortgage insurance agents

• Implemented corrective action for customer without homeowner insurance

ADT Security Services, Deerwood Parkway Blvd, Jacksonville FL

Dispatcher (September 2003-April 2007)

• Dispatched proper authorizes for residential and commercial break ins

• Assist customers with alarmed conflicts

• Handled customers billing and general inquires for personal and business accounts

• Maintained daily supervision for residential and commercial alarmed accounts

• Focused on customers emergency safety needs

Special Language: Bilingual: English/French-Creole

Skills Computer: Windows, MS Office, Excel

References Available upon request