Customer Service Maintenance

William D. Call

Address: *** * ********** **, *********, UT 84037

Tel: 801-***-****

Email: *******.****@***.***

OBJECTIVE

Military trained, hardworking individual with a strong desire to succeed in the field of Biomedical Equipment Maintenance Technology. Completed the Biomedical Equipment Maintenance Technician (BMET) program at the Medical Education Training Campus (METC), in Fort Sam Houston, Texas.

EXPERIENCE

United States Army Reserve

Basic Combat Training (BCT) JAN 2011 – APR 2011

Graduated from BCT in the top 10 percent out of 230 individuals, earning the distinction of Honor Graduate. Was selected to be Platoon Guide by exhibiting hard work, dedication, and motivational skills. Was promoted for demonstrating great teamwork capabilities, organizational qualities and effective communication skills.

Advanced Individual Training (AIT) in Biomedical Equipment Maintenance Technology APR 2011 – FEB 2012

While in the 48-week program, took over 200 written and practical tests with zero failures achieving an over-all GPA of 93%. Received over 10 months of hands-on experience with multiple and varied pieces of equipment including: Diagnostic Imaging, Surgical, Sterilization, Dental, Medical/Life Support, Lab, and Monitoring equipment. Received a strong understanding of theory and mechanical principles while learning effective and efficient analytical and critical thinking skills. Was able to sharpen team-building skills while being in a tri-service environment, working alongside Air Force and Navy students.

Civilian Employment

-JC Tile & Stone • Tile Setter JUN 2008 – JAN 2011

Responsible for constructing the best possible floor plans according to customer specifications while choosing the most cost effective use of materials. Gained knowledge regarding various machines and tools including their design, use, benefits and maintenance.

-Boise Packaging • Heavy Printing Press Operator JUL 2006 – JUN 2008

Responsible for product quality and the construction of corrugated packaging designs according to customer specifications. Responsible for meeting production goals on a daily basis and performing preventative maintenance on machinery to ensure that equipment downtime is minimized. Obtained excellent problem solving skills and the ability to effectively perform duties and responsibilities while unsupervised.

-Millcreek Coffee Roasters • Store Manager NOV 2004 – JUL 2006

Responsible for accomplishing human resource objectives by selecting, orienting, training, coaching and disciplining employees. Also responsible for communicating job expectations, planning and monitoring job performances and executing other managerial duties.

SKILLS

Excellent communication, customer service, leadership and team-building skills. General computer skills including Microsoft Office, a basic knowledge of HTML along with proficiency in Windows and Mac OSX. Typing at 65 words per minute. Has obtained analytical and critical thinking skills while working in multiple environments. Maintains a positive attitude and is very self-motivated, productive, reliable and dependable. Has obtained excellent troubleshooting skills and has a strong understanding of electronic principles. Has the ability to read and understand manufacturers’ technical information, schematics and circuit diagrams.

EDUCATION

Medical Education Training Campus (www.metc.mil)

Fort Sam Houston, Texas

APR 2011 – FEB 2012

Salt Lake Community College

Salt Lake City, Utah

Associate of Science in Biomedical Equipment Technology

SEP 2012

Contact this candidate