Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Charlotte, NC, 28105
Salary:
NEG.
Posted:
October 22, 2012

Contact this candidate

Resume:

678-***-****

Charlotte, N.C.

Email: q7b8ww@r.postjobfree.com

“The Total Package”

Summary of qualifications

• Efficient go-getter, with over 10 years management experience

• An expert in inventory protocol, with an unmatched eye for detail

• Vast knowledge with warehouse procedures, shipping and receiving

• Proficient with Microsoft Word/Excel

• Over 10 years management experience

______________________________________________________________________________

Employment History

May 2011-Present

CBC Group: Delivery/Warehouse manager

I am in charge of categorizing and inventorying all incoming shipments and outgoing deliveries for a holistic pet food supplier. I keep detailed records, focusing on shelf life and product quantity to reduce loss and maximize profit.

*Check all invoices to ensure product placement and availability

*Manage driver documentation/loading for proper delivery

*Oversee all incoming deliveries

* Proficient with forklift

* shipping/receiving labeling, Excel spreadsheets

* Complete inventory checks on over 1000 products on a monthly basis to ensure availability

* Make delivers in absence of drivers

Aug 2011- Jan 2012

4 Paws Holistic: Sales Associate/Inventory Clerk

With my extensive knowledge of the holistic pet food industry, I provide information for new customers

choosing food and inventory and check stock for sufficient levels.

*Provide excellent customer service

* Inventory new stock coming in as well as product placement

* Expert knowledge of the industry

Jan 2011- March 2011

Succession Solutions: Inventory clerk (Contract employee)

I was hired as a contract employee for the purpose of inventorying high quality parts and modules used in the optical media industry.

*Used excel programs to log parts by part number and nomenclature

*Logged over 1000 parts in less than one week

*Asked to remain under contract, even after job completion due to my effective work habits

Jan 2005- Present (Consultant)

Ranman Corp./ Right Deal Development: Multi Unit Manager/Outside Consultant

Responsible for the daily, weekly, and monthly duties associated with the success of my family’s multi-million dollar small business.

*Second only to franchisee in accountability

*In charge of all inventory, and shipping/receiving accounts

*Managed a payroll of over forty employees

*Selected as a Trainer by Dunkin Brands Corp for monthly training sessions for new products, equipment and marketing strategies.

Aug 2004- Jan 2005

United Financial: Loan Officer

Responsible for credit analysis for proper placement in home purchase or refinance loans.

*kept detailed files on all customers and their programs

*Scheduled appraisals and was the POC for any home renovations requested by homeowner

Apr 2003- Aug 2004

Southern Landscape Designs: Sub contractor

TCB Landscape: Owner Operator

Initially hired as laborer for Southern Landscape, I was quickly elevated to the position of site manager and then to subcontractor.

*Oversaw a five man team responsible for the completion of landscape contracts

*Licensed by the state to purchase, handle, and apply regulated pesticides and herbicides

Apr 1996- Nov 2001

United States Navy: Aviation Electronics Technician

I was the lead technician responsible for the troubleshooting and repair of communications,

navigation, radar, and emergency radios for various military aircraft.

*Section Leader, responsible for scheduling patrols and high priority repairs needed by squadrons

*Trained 12 sailors in the repair of anti-submarine warfare radios

*Inventory Liaison for Avionics Parts warehouse

* Checked in/out all aircraft parts for the entire military compound

Education

Art Institute of Charlotte

Naval Aviation Technical Training Center

Naval Training Command

University of West Georgia

Honors

Customer Appreciation of the Year

Sailor of the Month twice

Sailor of the Quarter twice

Navy/ Marine Corps Achievement Medal

Good Conduct Medal

Overseas Service Medal



Contact this candidate