Mohammed Nabelsi

**** ********** ****

Highlands Ranch, CO 80130

Cellular 720-***-****

q6vj7o@r.postjobfree.com

Summary

Talented, results-driven IT leader with versatile, cross-platform experience in systems/network architecture, installation, implementation, integration, and administration in local and remote environments for diverse client industries.

Able to guide motivated, top-performing technical and application support teams in the administration, installation, training, and support

EXPERIENCE

Markwest Hydrocarbon, Denver, CO

Network Analyst, January 2006 to Present

• Responsible for the daily operation of local and wide-area networks.

• Daily administration and maintenance of Cisco Callmanager and Unity

• Design, Installation, configuration and maintenance of the organization’s LAN, WAN and VOIP Network.

• Riverberd WAN optimization design, implementation, monitoring and maintenance

• Performance and security management of the local and wide area network.

• Assist in the implementation of network infrastructure.

• Manage and configure equipment and services for all telecom services.

• I have the primary responsibility of maintaining serviceability in the day to day operations for the local area, wide area and VOIP network and all services related to telecommunications.

ICG Communications, Englewood, CO

System Administrator Sr., Dec. 2004 – Dec. 2005

I was asked to move to Company HQ to help with the workload after consolidation of offices and sale of the California market. My duties required me to be available almost 24 hours for the IT Operations ranging from Desktop Support, network maintenance and troubleshooting, administering Windows servers, asset management, restructuring of current policies and procedures, responding to network outages, supporting multiple offices across two States (Colorado and Ohio).

Platforms: Cisco routers and switches Windows 2000 and XP,

ICG Communications, Irvine, CA

Information Technology Manager, Nov. 2002 – Dec. 2004

During this time, I was in charge of the IT Operations in California, Texas and Ohio.

At one time, I had 8 employees reporting to me in Irvine and across the regions.

My duty was to manage the daily network, voice, help desk and desktop support Operations.

I was not only the manager, but also involved in the technical troubleshooting and day to day support as well

ICG Communications, San Jose, CA

LAN/WAN Technician/Lead, Nov. 2000 – Dec. 2002

I was in charge of setting up new offices to the company in Northern California (Sacramento, San Francisco and San Jose).

ICG Communications, Irvine, CA

Desktop Support/Help Desk Nov. 1999 – Nov. 2000

Teletech, Burbank, CA

Help Desk Technician, 1998 - 1999

Troubleshot AT&T end-users issues, resolved and documented them in the system.

Operating systems Windows 95 and windows 98 in addition to dial up and networking situations

Education

Cisco Gateway and Gatekeeper (GWGK)

Cisco CallManager course (CCMU)

Cisco Certified Network Professional (CCNP)

Cisco Certified Network Associate (CCNA)

Microsoft MCSE

CompTIA A+ Certification

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