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Customer Service Human Resource

Location:
Morgan City, LA, 70380
Posted:
November 28, 2011

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Resume:

Chasity Mitchell

**** ******* **, ****** ****, LA 70380

225-***-**** ~ q42txt@r.postjobfree.com

Qualifications

Skilled and personable Office Assistant five year experience providing consistent customer service and full range of general office support.

Administration: Provide exceptional administrative support to peers and senior management. Success streamlining office processes to increase efficiency and improve service. Outstanding communication.

Customer Service: Serve as initial point of contact for customers, vendors, and partners. Educate customers and visitors regarding company services and products. Efficiently schedule appointments and promptly respond to inquiries via email and telephone.

Technical Skills: Adept with Microsoft Office (Word, Excel, PowerPoint, Outlook) and QuickBooks accounting software. Capable of managing complex, multiline telephone systems and typing 50 words per minute with accuracy.

Key Strengths: Excel at developing strong relationships with staff, senior executives and clients; strong record with creating a positive first impression, Adapt quickly to new and evolving environments.

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Education

Four years completed toward Bachelors of Arts

Louisiana State University, Baton Rouge, LA

Professional Experience

Product Specialist/Receptionist

Direct Buy, - Baton Rouge, LA 2011

Greet and welcome customers, Answer and direct phone calls, distribute messages to employees through email. Complete price quotes in a timely manner; Process members purchase orders taken in person, email, or fax. Process and complete all inventory paperwork

Sales Associate

Nordstrom, - Dallas, TX 2009-2011

Sold premier designer clothing while developing a clientele for repeat business. Perform all duties at the point of service such as money handling, returns and phone transitions. Called customers to inform them of special sales and promotions. Earned top salesperson in my department five months in a row.

Human Resource Department, Human Resource Assistant

Weatherford Gemoco, -Houma, LA 2006-2008.

Served as first point of contact, fielded and routed telephone calls, greeted visitors, and responded to customer and vendor inquiries; provided company information in person as well as via e-mail and telephone. Verified visitors and identified and arranged escorts. Performed all office functions such as composing correspondence and maintaining Human Resource department database. Entered all employee information such as benefits and payroll information into Excel spreadsheets for easy access. Redid the employee file system to make it more efficient.

Human Resource Assistant

Hibernia Bank, - Baton Rouge, LA 2003-2006

Serve as first point of contact for employees and applicants, scheduled and set up testing for applicants. Manage meetings and interviews for HR team. Maintain records, such as recruitment files and tests, general files and employee information and records. Perform office services such as filing of documents, duplication, stocking of supplies and monitoring of equipment.

Put together a HR assistant handbook for quick reference for policy and procedures



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