Ameerah M. Barnville

*** ******** ******

New Brunswick, NJ 08901

q3r2jy@r.postjobfree.com

404-***-****

Objective

To obtain a position in Customer Service or Collections which will allow me to utilize my skills and professional experience.

Skills

Extensive Administrative

Data Entry

Customer Care

MS Word

Medisoft

Fax/Copy/Filing

Aggressive Collections

Experience

H&R Block North Brunswick, NJ

CSP (Client Support Specialist) 2011-2012

Greeted Clients

Provided Excellent Customer Service Assistance for clients

Booked, scheduled and confirmed appointments for tax professionals

Faxed, Filed and Answered office phones

Accounts Receivable Technologies Woodbridge, NJ

Collections Representative 2010-2011

Collected on outstanding accounts for GMAC and Toyota

Called to collect monthly payments and settle accounts

Used Accurint to track down customers who had outstanding balances and retrieved funds without incident.

HomeFix South Orange, NJ

Telemarketer 2006-2007

Cold called businesses to get people to sign up for credit card processing.

Made future appointments and answered inquires.

Communicated back and forth with the corporate office in Irvine, CA.

CRMK Marketing Wayne, NJ

Telemarketing and Sales 2004-2006

Cold called homes to get people to sign up for health insurance.

Explained the benefits to potential clients in depth.

Processed down payments the clients approved, via credit card or checks by phone.

Hospira (formally Abbott’s Laboratories) Rocky Mount, NC

Administrative Assistant 2002-2004

Aided the company’s IT department by coordinating office services.

Recorded and sat in on conference calls to our sister companies in Dominican Republic, Ireland as well as California.

Issued and interpreted office policies and procedures.

Education

Essex County College Newark, NJ

Office Support Specialist 2007-2008

Advanced Career Training Atlanta, GA

Medical Assistant 2000-2001

Marietta High School Marietta, GA

HS Diploma 1994-1998

References Available Upon Request