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Customer Service Assistant

Vancouver, Washington, 98682, United States
12.00 hr
March 12, 2012
Contact Info:

Shelly Shaindlin

***** *.*. **** **

Vancouver, Wa 98682


Experienced front office assistant seeks position as receptionist or customer service representative. Great attention to detail and a great multi-tasking with excellent communication skills.


The Portland Clinic Portland, OR

Switchboard Operator 10/2011-Present

Answer and screen incoming calls on multi-line phone system. Transfer calls to appropriate department. Prepare weekly on call schedules and on call list for medical director. Process returned mail and assist business office with various tasks as needed. Strong listening and communication skills with attention to detail.

Evergreen School District Vancouver, Wa

Office Assistant 9/2006-10/2011

Front office point of contact person, answering phones, data entry, filing and general office duties. Working with staff, students, parents and administration in a school office setting, providing excellent customer service with integrity and confidentiality.

My duties consist of verifying documents for State compliance, registering students, organizing daily attendance reports and office communications, distributing mail, filing and faxing confidential information, administering medications to students and maintaining medication logs.

I implemented a new data entry process for student behavior forms. I have received training on district software programs and cross trained to learn other office duties to fill in when needed.

Evergreen School District Vancouver, Wa

Staff Assistant 11/2004-6/2006

Assist students and staff in the classroom with daily expectations. Provided individualized instruction or group assistance when needed. Helped with reading, writing, math or art projects. Assisted teacher with classroom aid such as filing, organizing and preparing. Demonstrated excellent communication and inter-personal skills with a high degree of confidentiality.

Developed a strong ability to communicate effectively and with patience in an ever changing environment.


Warner Pacific College Portland, OR

B.S. Sociology/ Social Work 6/1987


Proficient in Microsoft office CPR trained