Sales Administrative Assistant

Tama Daggs

**** ***** *** **.

Fort Worth, TX ***77

817-***-**** - Cell

**********@*****.***

SUMMARY: Self-directed administrative professional with experience in the telecommunication, office supply and energy industries. Highly competent in all areas of office administration and executive support. Strong customer service and problem solving skills. Proven ability to communicate well with diverse groups and individuals. Organized and efficient with strong communication skills and the ability to manage multiple tasks in a fast paced environment.

Microsoft office, Executive travel and scheduling, People Soft, SAP, Problem Resolution

EXPERIENCE:

2008-2010 SIEMENS IT SOLUTIONS Arlington, TX.

Computer Operator/Production Support

• Media Management: responsible for changing tapes and sending tapes loaded with data to an off-site location

• Prepared various management reports

• Facilitated the monthly server maintenance activity

• Change Control Management: managed the process from beginning to end

• Ticketing Management: opened and closed tickets in the queue

2007-2008 VOLT TECHNICAL (CSC) Arlington, TX

Availability Management Support

• Managed core processes for all client service exceptions, to include; training and execution of the service restoration team (SRT), escalation and notification process, and validating the adherence to outage report documentation

• Represented the SDM in coordinating and chairing the Daily Service Review (DSR) with all product lines and site vendors; to summarize each service exception in the reporting period

• Created and distributed the Daily Executive Report

2006-2007 CORPORATE EXPRESS Newark, CA

Market Sales Administrator

• Created various reports for sales management

• Created customer order forms, brochures and other desktop publishing per customer’s needs

• Coordinated supplier product training, vendor shows, customer tours and sales meetings

• Proven ability to work closely with cross-functional departments

• Supported 130 Sales Reps

2004-2006 CINGULAR WIRELESS Pleasanton, CA

Administrative Assistant

• Gathered and compiled data; generated daily, monthly and quarterly reports

• Coordinated meetings, events, conference calls, and travel arrangements

• Managed Directors calendar

• Supported 2 Directors of Sales and 6 Area Retail Sales Managers

2001-2004

PACIFIC GAS AND ELECTRIC San Francisco, CA

Sr. Administrative Assistant

• Managed Regulatory Relations Manager’s schedule

• Responsible for domestic travel arrangements

• Prepared PowerPoint presentations for department and client meetings

• Responsible for managing time in Phoenix Time Reporting for 30 people

• Prepared expense reports

• Managed billing utilizing SAP

• Responsible for ordering office supplies and maintenance of all office equipment

• Responsible for setting up new hires (access badge, company photo ID, LAN ID, and phone extension)

• Supported 2 Managers and a team of 30 people

EDUCATION: Balboa High School San Francisco, CA

Contact this candidate